Quality Assurance Manager
$110k - $140kFirstmark Aerospace
We are a fast‑paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world’s aviation leaders. Ontic’s Creedmoor, NC, site is home to a number of specialist companies within the Ontic Group, including Firstmark, Twin Commander, and Metro Merlin. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace. Our team is looking for a Quality Assurance Manager to join them. You will report to the Director of Quality and will have an onsite work structure in Creedmoor, North Carolina. Qualifications Bachelor’s degree in engineering or related field 10 years of Quality experience in an aerospace manufacturing environment Minimum of 5 years in a leadership position Full knowledge of the regulatory environment Ontic operates in (CFR 21, CFR 145, AS9100/AS9110, DFARS, and customer and other government requirements) Responsibilities Act as a primary point of contact for all customer and regulatory Quality matters; support product and process verification initiatives and continuous improvement activities. Be a change agent to drive quality culture change across the business. Become the SME for Quality for the product value streams with a detailed understanding of the manufacturing and quality processes. Responsible for the adherence to all customer requirements. Build and lead the quality analytical and purchase order review process to ensure contractual compliance. Lead and support from a quality perspective all BAU license transfer and licensor/customer engagement activities. Maintain and track quality for the purposes of analysis, control, improvement and management reports and maintain a quality system in compliance with applicable standards and regulations. Quality representative for AS9100 compliance requirements. Implement a quality culture of strong root‑cause analysis and sustainable corrective actions in parallel while ensuring that a robust Quality Clinic and MRB processes are maintained. Verify the site’s quality assurance objectives and processes are aligned with corporate goals. Provide effective organizational structure with proper training, coaching, and oversight as necessary as well as succession planning to achieve operational best practices. Support cross‑functional improvement activities across various value streams. Be a focal point for continuous improvement and manage problem‑solving investigations and reporting (RCCA). Develop systems, methods to measure, and processes and product monitoring to ensure compliant product. Provide effective interdepartmental communications with other departments and organizations to foster cooperation. Manage and maintain a group of employees capable of adapting to a dynamic business and manufacturing environment with a focus on continuous improvement, process improvements, effective communication, professionalism and efficiency. Other responsibilities as assigned. Benefits Comprehensive medical insurance Competitive PTO, holiday pay, and sick leave Company 401K plan with up to 4% matched contribution Annual bonus program (varies by level and discretionary based on company and individual performance) Flexible working arrangements Paid volunteering opportunities Access to mental health champions across our sites Commitment to development Employee referral program Compensation Pay Range: $110,000‑$140,000/yr based on experience. Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee. Ontic is a leading manufacturer of civil and military aircraft. By becoming the OEM for critical parts originally developed by others, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in‑house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety‑critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future. #J-18808-Ljbffr
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