Security Operations Center Operator

Security Operations Center Officer

Austin, TX 78744

Overview

Salary Range $20.01 Hourly Position Type Full Time Category Field

Description

Company Overview:

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. As an Unarmed Security Officer, you will be part of a security team that supports critical facilities and infrastructure, public venues that requires an enhanced presence and asset protective services. This position an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.

Specific benefits include:

• Competitive Pay
• Recognition and Reward Programs.
• Training and Career Development.
• Opportunities for Medical, Dental, Holidays, Vacation and Sick, and 401k Retirement Plan.
• Uniform and equipment provided
• Additional benefits vary depending on position.

Job Description:

• Monitor security systems including CCTV, access control, alarms, and/or cybersecurity tools (SIEM, IDS/IPS, EDR).
• Identify, analyze, and respond to security alerts and incidents in real time.
• Escalate incidents according to established procedures and severity levels.
• Maintain situational awareness and coordinate response with security, IT, or law enforcement as required.
• Review video footage, access logs, and system alerts to determine incident validity.
• Document incidents clearly and accurately in incident management systems.
• Prepare daily activity reports and incident summaries.
• Communicate effectively with internal teams, management, and external responders.
• Provide real-time updates during active incidents.
• Follow standard operating procedures (SOPs) and compliance requirements.
• Ability to sit for extended periods while monitoring screens.

Qualifications:

• 1-3 years of experience in a SOC, GSOC, security operations, or monitoring center role.
• Experience with CCTV, access control, intrusion detection, or PSIM systems
• Strong attention to detail and ability to remain calm under pressure.
• Strong computer skills.
• Proficiency with security monitoring tools and incident ticketing systems.
• Basic understanding of security principles and threat response.

Education & Experience:

• Must be 21 years or older
• High School Diploma or GED

Licensing, Permits & Certifications:

• Texas Level 2 Guard Card

Veterans:

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities.