Digital Support Specialist (Monday to Friday 6:00am to 3:30pm)

Glidewell Dental Job Opportunity

Shift : Monday to Friday, 6:00 AM to 3:30 PM + Saturday rotation once a month

Essential Functions :

• Repairs and maintains minor and routine CNC equipment and production machinery issues.
• Examines and gathers data of equipment and machinery issues to help determine the fundamental problem; escalates as needed.
• Conducts routine machinery maintenance and ensures proper working conditions.
• Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers.
• Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.
• Rigs and moves production equipment throughout the shop.
• Installs and setup new equipment as needed.
• Provides onsite and phone support for external customers.
• Provides guided support for all equipment.
• Utilizes ticketing system to create, record and update information relevant to equipment repair and maintenance activities.
• Checks in/out inventory, tools, and supplies.
• Maintains and ensures proper working condition of company-issued tools, supplies, and vehicle.
• Utilizes company-issued vehicles to travel to various locations and remote labs to carry out equipment and machinery support.
• Performs other related duties and projects as business needs require at direction of management.

Minimum Qualifications :

• Minimum one (1) year of experience troubleshooting and repairing mechanical equipment, electrical equipment or relevant experience.
• Previous experience working with CNC machines or similar equipment, preferred.
• Proficient English verbal and written communication skills
• Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).
• Demonstrated knowledge of core mechanical and electrical engineering principles.
• Valid documentation to travel domestically required.

Pay Range: $20.00-$25.00/hr. Exact compensation may vary based on skills and experience.

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at View email address on click.appcast.io. Please indicate the specifics of the assistance needed.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.