Veterinary Receptionist - Pace, FL

Veterinary Receptionist Position at Pace Veterinary ClinicPace Veterinary Clinic is Hiring a Veterinary Receptionist!Role: Veterinary ReceptionistStatus: Full-TimeSalary: Negotiable based on experienceSchedule: 4-day workweeks with no nights, weekends, or holidaysAt Pace Veterinary Clinic, we're proud of the medicine we practice, and just as proud of the team that makes it happen. We're an AAHA-accredited, two-doctor small animal clinic in Pace, Florida, with a varied caseload that includes dentistry, surgery, and urgent care.We're looking for a Veterinary Receptionist who enjoys building relationships with clients, creating a welcoming experience, and staying organized in a fast-paced environment. You'll be an essential part of a team that genuinely cares about its patients and one another.Why You'll Love It Here4-day work weeks. No nights, weekends, or holidays, plus flexible scheduling and lunch breaks on the reg.No egos, no drama. A supportive, "better together" team where wins are shared and challenges are never faced alone.Leaders who listen. As a Veterinary Receptionist here, your ideas are valued and your contributions are appreciated.High standards of care. Be part of an AAHA-accredited team that's proud of the medicine we practice.Be yourself. A workplace where being yourself is encouraged, and if you're not having fun, you're doing it wrong.We celebrate you. Every Veterinary Receptionist here gets celebrated for birthdays, milestones, and the little wins that matter.What You'll DoGreet clients and patients with warmth and professionalismAnswer phones, route calls, and respond promptly to voicemailsSchedule appointments and manage a multi-doctor calendarCheck patients in and out and keep client and patient information accurateCollect payments, process invoices, and review estimates with clientsCommunicate hospital policies, pricing, and services clearly, and handle client concerns with empathyManage medical record requests, reminders, and follow-up calls, texts, and emailsHelp clients schedule recommended services and rechecks, reactivate overdue patients, and fill scheduling gapsEducate clients on preventive care timelines and next stepsCoordinate with technicians and doctors to support smooth patient flowFeed, walk, and care for hospitalized and boarding patients, and monitor them for changesClean kennels and laundry and help keep the lobby, front desk, and treatment areas cleanWhat You'll BringConfidence handling high call volume and juggling competing prioritiesCompassionate communication, especially in sensitive or emotional situationsComfort collecting payments, processing invoices, and discussing estimatesStrong problem-solving skills and the ability to handle difficult conversations with empathyAttention to detail when updating records and documenting client outreachStrong organizational habits, like follow-up lists, call logs, and task trackingThe ability to multitask and stay calm in a fast-paced environmentA positive attitude, reliability, and a team-first approachAbility to stand for extended periods and lift [Weight] lbs with assistanceBenefits You Can't BeatFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support ProgramReferral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!Ready to join a team that truly values you? If you're a Veterinary Receptionist who loves building relationships and keeping the day running smoothly, Pace Veterinary Clinic can't wait to meet you.Apply today and join the team at Pace Veterinary Clinic!Diversity, equity, and inclusion are core values of Pace Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.