Logistics Associate

Job Description

Job Description

Job Title: Logistics Support: II

Hybrid Role – Hazelwood, MO 63042

Description:

• Monitors supply chain and acts to prevent delays and shortages in the flow of materials from warehouse or suppliers to production lines and worksites.
• Compiles and maintains inventory and status information to optimize movement of material and parts.
• Uses ERP system to order, receive, ship and store parts and updates records.
• Ensures required stock is on hand or on order to support operations.
• Processes purchase requisitions to order required parts.
• Tracks shipments, confirms rates with carriers, consolidates loads, and selects most cost effective method of transport.
• Serves as a link between quality, engineering, customer service, production control and manufacturing to provide feedback on potential bottleneck areas.

Position Summary

• The Export Coordinator is responsible for managing export administration and distribution activities to ensure timely, compliant, and efficient delivery of products to international customers and partners. This role supports end-to-end stock deployment, ensuring high service levels while optimizing cost, sustainability, and compliance with global trade regulations.
• The position works cross-functionally with Supply Chain, Transportation, Finance, Commercial Operations, and Trade Compliance to ensure smooth export operations and continuous improvement.

Key Responsibilities

Export & Logistics Operations

• Manage execution of export orders and deliveries in ERP systems
• Coordinate international shipments (land, air, sea) with logistics providers
• Ensure compliance with import/export regulations and documentation requirements
• Oversee invoicing, shipping documents, and export paperwork
• Maintain product flow and availability for customers and partners

Customer & Stakeholder Management

• Serve as primary point of contact for assigned international customers
• Communicate order status and resolve issues proactively
• Handle logistics complaints and implement corrective actions
• Partner with internal teams and business stakeholders to ensure alignment

Planning & Performance Management

• Monitor KPIs and analyze performance trends to identify root causes
• Develop and execute action plans to drive service and efficiency improvements
• Support replenishment planning in collaboration with supply planners
• Maintain master data related to export flows

Continuous Improvement & Projects

• Identify and implement process improvements
• Lead or support logistics and operational improvement initiatives
• Participate in governance, SIM (Short Interval Management), and team routines

Team & Collaboration

• Act as a subject matter expert for export processes and tools
• Support onboarding and training of new team members
• Provide backup support across the team when needed

Qualifications

Required

• High School Diploma or GED (Bachelor’s degree preferred)
• 4+ years of experience in Supply Chain, Logistics, Operations, or Distribution
• Experience working in an international, cross-cultural environment
• Strong knowledge of ERP systems and data tools
• Ability to manage multiple priorities in a fast-paced environment
• Preferred
• Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• Experience with international trade compliance and export regulations

Knowledge, Skills & Abilities

• Strong customer orientation and cultural awareness
• Excellent communication skills (verbal and written)
• Analytical thinking and problem-solving capability
• Ability to work cross-functionally and influence stakeholders
• High level of organization, adaptability, and proactivity
• Proficiency in Microsoft Office (Excel, Outlook, Teams, Word)
• Ability to analyze data and drive decisions