Optical Dispenser - Full time - Clinton Township

General Summary Responsible for interpreting the ophthalmic spectacle prescription and the eyewear order to properly deliver, adjust, and repair eyewear. Principal Duties And Responsibilities Inspect eyewear and the coordinated order prior to delivery. Dispense eyewear using the E.A.R.N. for Dispensing process methodology. Have knowledge of each dispensing tool, its use, and be able to use it properly. Fit eyewear to the patient’s face through various frame adjustments. Explain the care and maintenance for the eyewear to the patient, including recommending HFO cleaning regimens. Process the delivery of the eyewear order in the software program. Perform proper frame and lens repairs. Troubleshoot vision, lens, and frame issues including verifying prescription, base curves, PDs, segment heights, visual acuity, and adjusting face form. Communicate the preferred lens family of products and the benefits of each. Know various frame materials to properly adjust and repair them. Process remake orders and properly apply vision insurance coverage. Neutralize and verify the spectacle prescription in the eyewear through the use of auto and manual lensometry. Receive eyewear orders into the software program and manage delivery status reports. Assist with placing patient’s eyewear orders as needed. Education & Experience High school diploma or G.E.D required. Previous computer experience and basic math skills preferred. Previous customer service, hospitality, or retail experience preferred. Previous dispensing/optical experience preferred. Must be able to walk, bend and stand for extended periods of time. Completion of all required training courses as directed by Henry Ford OptimEyes. Working Conditions Works in a retail optical environment. Requires evening and weekend hours. Additional Information Organization: Community Care Services Department: Henry Ford OptimEyes Clinton Shift: Rotating Union Code: Not Applicable #J-18808-Ljbffr