Technical Program Manager

Brillio is a leading digital technology consulting and services company that helps enterprises accelerate their digital transformation journey through innovative engineering, cloud, data, AI and customer experience solutions through a team of 5,000+ experts technologically elevating 200 companies globally. Brillio partners with global enterprises to build modern, scalable, and business-driven technology platforms that deliver measurable outcomes and competitive advantage. With a strong culture centered around Customer Success, We Care, Entrepreneurial Mindset, and Excellence, Brillio empowers organizations to drive innovation, improve operational efficiency, and create exceptional customer experiences. Through its highly skilled technology workforce and deep domain expertise, Brillio delivers impactful solutions across Product Engineering, Data & AI, Digital Experience, Cloud, and Infrastructure services.

Find your passion and build your career with Brillio.

Role: Technical Program Manager

Employment Type: Permanent

Location: Seattle, WA

Role Summary

Seeking an experienced Technical Program Manager (TPM) to lead strategic, high-impact technical initiatives across our platform engineering organizations. This role serves as a critical bridge between engineering, product, security and business stakeholders, driving execution excellence, operational scale and organizational alignment.

The ideal candidate combines strong technical acumen with exceptional program leadership skills, enabling them to manage complex cross-functional programs, drive process improvements, mitigate risks, and deliver innovative Agent and Client-facing experiences. Success in this role requires a data-driven mindset, strong stakeholder management capabilities, and a passion for improving engineering effectiveness in a fast-paced technology environment.

Key Responsibilities

• Lead the end-to-end lifecycle of complex technical programs — from planning and prioritization through execution, launch, and post-implementation review.
• Drive execution of business-critical initiatives (incl. Agent- and Client-facing features), coordinating multi-team, multi-location efforts across engineering, product, infrastructure, security, and business.
• Identify and resolve cross-functional dependencies, risks, and blockers; establish program governance, reporting, and execution standards.
• Partner with engineering leadership on quarterly/annual roadmaps and track KPIs, operational metrics, and executive dashboards.
• Champion Agile delivery and drive initiatives that improve developer productivity, delivery efficiency, and engineering velocity.
• Translate complex technical concepts into executive-level, data-driven communications.

Required Skills & Experience

• Bachelor's or Master’s degree in computer science, Engineering, or a related field, with 5+ years of Technical Program Management experience in large-scale, high-growth organizations.
• Proven track record delivering complex, cross-functional technical programs across multiple teams and stakeholders.
• Strong grounding in SDLC, Agile methodologies, distributed systems, and enterprise-scale platforms.
• Strong knowledge of cloud-native architectures (preferably AWS), microservices, containerization (Docker, Kubernetes), and CI/CD/DevOps.
• Exceptional communication skills, able to influence both technical and executive audiences.
• Expertise in program planning, risk management, dependency tracking, and governance, with strong analytical, data-driven decision-making.
• Experience defining and managing KPIs, operational metrics, and executive reporting.

Nice to Have Skills

• Experience managing mobile engineering programs and large-scale application delivery.
• Knowledge of security platforms, security frameworks, and secure software development practices.
• Experience participating in threat modeling exercises and driving security-focused engineering initiatives.
• Exposure to developer productivity, platform engineering, or engineering excellence programs.
• Experience in real estate technology, marketplace platforms, or consumer-facing digital products.
• Certifications such as PMP, PgMP, AWS Certified Solutions Architect, Certified Scrum Master (CSM), or SAFe Program Consultant.
• Experience with Jira, Confluence or similar program management and planning tools.

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Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.