Back Counter Parts Sales

Job Description

Job Description

PAPE’ MACHINERY, INC. – CONSTRUCTION & FORESTRY DIVISION –
KENT, WA

BACK COUNTER PARTS SALES :

Do you love working in a positive, high-energy environment? Do you enjoy being the go-to person? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape Machinery, the premier capital equipment dealer in the West, is adding to their Parts team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

• Work closely with Service Department to ensure a high level of parts support is being delivered.
• Research, source, and price parts for service repairs.
• Determine parts needs through the use of literature, computer programs, and parts knowledge.
• Pull parts and stage for service technicians and customers.
• Maintain knowledge of products, services, and parts and the associated costs of each.
• Complete all necessary paperwork on each transaction in an accurate timely manner.
• Provide relief as needed for front counter parts members. This includes (but is not limited to) responding to customers in person or by telephone whenever required and providing quotes or estimates for parts.
• Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.
• Performing shipping/receiving and warehouse duties as assigned.

WHAT YOU NEED:

• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively by telephone, email, and in person, in an effort to sell company parts and other services.
• Parts Department and invoicing experience preferred.
• Above-average organizational skills.
• Excellent computer skills, including with Microsoft Office Suites and the ability to learn new programs quickly.
• Ability to lift up to 50 pounds.
• Ability to operate pallet jacks and forklifts. (Training is available).

Compensation: $21.19-29.66/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.