Customer Relations Representative - State Farm Agent Team Member

Future Opening: Customer Relations Representative - State Farm Agent Team Member Replies within 24 hours 401(k) matching Bonus based on performance Opportunity for advancement ROLE DESCRIPTION As a team member with Jeff Davis State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of our current and soon to be customers. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Must obtain an insurance license My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in , GA and help customers with their insurance and financial services needs, including: Home insurance Life insurance State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Do you have experience working for a State Farm agent? Referral code from a current employee If no code provided, add their name instead. Join a community of good neighbors Make a difference in your community every day Gain confidence and grow your career Earn benefits and rewards that are second to none #J-18808-Ljbffr