Senior Systems Analyst

Summary:
We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our guests select Hyatt because of our caring and attentive colleagues who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities. Colleagues of Hyatt are given the tools from the first day to make a difference. Hyatt colleagues enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 complimentary room nights for full time colleagues after 90 days, community involvement, and wellness reimbursement.

The Hyatt Shared Service Center provides accounting and guest support for over 200 Hyatt Hotels in North America and Latin America. Hyatt colleagues work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you!

The Hyatt Shared Service is seeking is a Senior Analyst- Finance Evolution. This position will be responsible for executing all aspects of our Finance process and Evolution efforts at the Corporate office through thoughtful and creative innovation. This position will also help Finance in Advancing Care for our colleagues by streamlining processes and eliminating mundane tasks allowing our colleagues to spend their collective time on higher-value work, which will allow them to focus on additional analytical tasks that drive business insights and ultimately reduce Hyatt's costs and increase hotel-level profitability and thereby increases the value of the hotels.

Duties/Responsibilities

• Translates identified business needs to technical requirements and designs, develops, deploys and supports sustainable transformative solutions such as dashboards, scorecards and various other forms of process automation.
• Performs data manipulation tasks using available and most appropriate data management tools such as Alteryx, Tableau, RPA, SAS or SQL queries and database stored procedures.
• Responsible for estimating project efforts and resources required to complete identified projects and provides periodic status updates on the progress of development.
• Schedules and participates in design working sessions with key business stakeholders.
• Collaborates with all other IT departments (i.e. Financial Systems, ServiceNow, Data & Analytics, etc.) to ensure solutions are best in class.
• Ensure Compliance with Hyatt's change management program including:
• Responsible for moving the workflow to UAT
• First level of assistance for any UAT defects
• Updates the open defects in the defect log
• Responsible for moving the workflow to production.
• Responsible for monitoring the health of the solutions in production
• Responds to incident tickets and resolves production issues as part of ongoing support
• Stay informed evaluate new technology solutions to streamline process and drive cost reduction/avoidance
• Maintain a global focus to ensure that solutions and our knowledge base is shared with teams around the world
• Provide training and continuous monitoring during and after project completion to ensure compliance with the changed process
• Encourage and drive adoption of innovative products as well as an "Evolution Mindset" among colleagues who are hesitant to change
• Demonstrate a commitment to Hyatt core values (included in all job descriptions).
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Qualifications:

Experience

• 3+ years of experience with process reimaging and automation.
• Strong experience in requirement gathering and business process analysis.
• Hands-on skills and experience in Alteryx Designer, Alteryx Server, and the tools with Alteryx such as Predictive, Parsing, and Transforms a plus.
• Experience with Tableau and other RPA solutions a plus.

Education

• Bachelor's degree in relevant field
• Master's degree a plus
  
  
  

Computer Skills Needed to Perform this Job

• MS Office
• Oracle, iScala, Hyperion, Blackline experience, preferred.

Additional Comments and Requirements

• Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
  
  
• Travel to other Hyatt offices may be required (10-20%)
  
  
• Proactive nature with little supervision while managing competing priorities.
• Ability to adapt to changing priorities.
• Willingness to occasionally work off-hours as required.
• To work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request).