Quality & Rights Advisor - Adult Foster Care

Join Our Mission-Driven Team at Spectrum Community Services! If you are a passionate advocate for quality care and consumer rights, and thrive in detail-focused roles, then this is the position to put your expertise and heart into and truly make a difference About the Role This is more than a job—You’ll be the voice for those we serve, ensuring their rights are upheld, and their environments are safe, respectful, and empowering. As a Quality and Rights Specialist , lead efforts in consumer advocacy, rights protection, and quality improvement for individuals with developmental disabilities and mental health needs. This is a mission-driven role with statewide impact. You’ll champion continuous quality improvement, guide mid-level managers, conduct rights audits, and lead internal investigations to ensure our mission is executed.

• The position works out of Grand Rapids, with travel required to Gaylord, MI

Why Spectrum? At Spectrum Community Services, we believe in person-centered planning , culturally competent care , and empowering our staff to lead with compassion and integrity. We offer a supportive environment where your voice matters and your work has real impact. What We Offer

• • • • Medical & Prescription Coverage – Blue Care Network
      • Dental & Vision Insurance – Blue Cross Blue Shield
      • 403(b) Retirement Plan with Employer Match
      • $25,000 Life Insurance Policy
      • Short-Term Disability Coverage
      • Paid Time Off (PTO)
      • Holiday Pay – Including Juneteenth
      • Paid Training & Professional Development
      • Career Advancement Opportunities
      • Mileage Reimbursement

What You’ll Do

• • • • Serve as a consumer advocate and lead internal rights investigations
      • Review incident reports and ensure timely, thorough follow-up
      • Train and support staff on rights protection and due process
      • Conduct rights audits and represent Spectrum during inspections
      • Collaborate with state and local agencies (DHHS, CMH, LARA, ORR, etc.)
      • Drive continuous quality improvement initiatives
      • Travel regularly to homes and community agencies.

What You Bring

• • • • Bachelor’s degree in Human Services (preferred but not required) or High School Diploma with 2 years of relevant experience
      • 2 years in the Human Services field, with direct experience supporting individuals with developmental disabilities or mental illness
      • Knowledge of Michigan’s Mental Health Code , licensing rules, and consumer rights
      • Strong communication, organizational, and leadership skills
      • Valid driver’s license and reliable transportation
      • Flexibility to travel and adapt to a dynamic schedule

Ready to Make a Difference? If you're a seasoned professional ready to lead with purpose and protect the rights of those we serve, we want to hear from you! Apply today and be a part of something meaningful.