Program Manager, HR Compliance

About the team The HR Compliance team is part of Zillow's Employee Service & Operations (ES&O) organization. ES&O focuses on delivering scalable, reliable services that support employees and managers across the company, bringing together operational expertise, systems, and shared services that enable Zillow's people processes to run smoothly. Within ES&O, the HR Compliance team serves as Zillow's center of expertise for HR compliance — establishing the standards, guardrails, and governance frameworks that keep people practices legally sound as the business grows. The team partners closely with the broader People organization, Legal, and other shared services to translate complex regulatory requirements into practical guidance, enabling operational teams to execute compliantly and consistently. About the role The Program Manager, HR Compliance is a subject matter expert responsible for helping strengthen Zillow's HR compliance program across a defined and expanding portfolio of programs. This role supports regulatory monitoring, risk assessment, and policy governance work that allows the team to monitor and respond to changes in employment laws and regulations, identify, assess, and mitigate compliance risk, and equip HR partners with the guidance they need to operate compliantly. You will establish standards, playbooks, and controls for teams to execute against. You Will Monitor new and emerging employment regulations across U.S. federal, state, and international jurisdictions Develop and maintain a compliance register and ownership mapping, ensuring risks and obligations are documented, assigned, and tracked Develop and maintain compliance playbooks and operating standards that serve as the authoritative reference for operational teams executing programs Support international employment compliance governance across multiple jurisdictions, partnering with regional HR and People Legal on country-specific regulatory obligations Maintain audit-ready compliance controls and documentation across the program portfolio; coordinate internal and external audit activity, owning documentation standards, evidence organization, and audit response coordination in partnership with People Legal Support preparation and submission of statutory government reports, including mandated federal and state workforce filings Serve as a subject matter expert and advisory resource for stakeholder teams on compliance requirements Establish and communicate the compliance guardrails that operational teams execute against, ensuring consistent application of standards across programs Support development and implementation of actionable, accessible guidance Contribute to compliance education efforts, helping stakeholders understand the intent and practical application of requirements Remote Information This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are You treat compliance as a discipline with standards, not a set of tasks to complete. You understand the regulatory intent behind requirements and can communicate it clearly to partners who don't work in this space You are skilled at identifying risk before it becomes an issue, and you know how to document, elevate, and track it with rigor. You draw a clear line between setting the standard and executing against it, and you hold that line in how you structure partnerships with operational teams. You work confidently across jurisdictions and regulatory frameworks, and you know when a question requires legal escalation versus when you can resolve it directly. You build credibility through accuracy, follow-through, and the quality of your documentation. You are organized and deadline-driven, and you can manage multiple programs simultaneously without details falling through. Qualifications 4+ years of experience in HR compliance, employment law operations, or a related field with direct exposure to compliance program management Working knowledge of U.S. employment laws and regulatory frameworks, including FLSA, EEO, FCRA, and related requirements Experience with compliance risk identification, gap assessment, or audit coordination Demonstrated ability to manage HR policy governance processes, including review cycles, version control, and legal alignment Strong organizational and project management skills, with a track record of managing multiple concurrent compliance programs Experience with Workday or a comparable HRIS Preferred Qualifications Familiarity with international employment compliance Experience supporting HR compliance programs in a multi-jurisdictional or global environment Background in audit readiness, regulatory response, or compliance documentation standards Experience developing compliance playbooks, standard operating procedures, or governance frameworks used by HR partner or operational teams Transferable Skills Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality. How we work Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. Zillow Group equal opportunity statement Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. At Zillow, flexibility isn’t a perk - it’s how we work. Cloud HQ is our distributed work model, built on trust, clear systems, and the belief that you can do great work from wherever you are. It’s not about where you work. It’s about moving forward - together. #J-18808-Ljbffr ZINC Zillow, Inc.