Associate I, Medical Assets
CARNIVAL CRUISE LINES
Job Overview The Associate I, Medical Assets is responsible for supporting the medical facilities programs, projects, and ship’s requests. This role provides support for global biomedical technician visits, receives and reviews biomedical reports, ensures proper documentation retention, procures parts, and manages asset replacements. The Associate should have knowledge of supply chain processes and logistics and interacts daily with shipboard medical staff, medical suppliers, and other stakeholders such as supply chain, sourcing, port agents, and freight forwarders. This role supports all nine Carnival Corporation brands and is required to be in office to support Medical Maintenance Depot operations. Essential Functions Medical Facilities Support Respond to shipboard requests in a timely manner. Track and record all requests, categorize by level of urgency, and present any escalated matters to the management team. Evaluate and prioritize equipment requests and recommend timely, comprehensive, cost‑effective and practical solutions. Communicate with other departments and/or vendors to coordinate necessary logistics associated with the movement of products and orders. Monitor open equipment work orders and resolution. Assist with oversight of the Medical Oxygen program that includes addressing ships’ requests, evaluation and monitoring. Support the in‑house Medical Maintenance Depot with receiving, packing, and shipping tasks while maintaining accurate records of actions taken under supervision of senior team leaders. Medical Equipment and Maintenance Research and facilitate the procurement of medical equipment and services, completing core responsibilities accurately. Assist with the preventative maintenance program as it relates to coordinating visits, action on post‑visit recommendations, and finalizing preventative maintenance reports. Maintain thorough and accurate records associated with assigned areas of medical facilities responsibilities (e.g., service reports and certificates, equipment tracking, and purchase orders). Provide comprehensive support to Medical Facilities as directed. Vendor Relations Assist with order inquiries and requests, issue purchase orders and monitor receiving of product(s). Evaluate and choose appropriate suppliers based on product quality, cost‑effectiveness and lead times. Maintain effective working relationships with logistical teams (e.g., warehouse personnel, freight forwarding companies, port agents, and shipboard receiving teams). Analytics / Reporting Assist management with generating and reporting medical asset data, including equipment age, usage patterns and asset values. Continuously monitor past and current data to track inventory levels and identify utilization patterns. Oversee and keep the department master equipment list up to date. Handle other analytics tasks assigned by management. Vendor Coordination & Service Partner Management Coordinate with OEMs and third‑party vendors for advanced repairs, technical support, and parts procurement. Monitor vendor performance and report issues impacting equipment reliability or turnaround times. Support warranty recovery, contract compliance, and service optimization. Knowledge, Skills & Abilities Scope Supports global medical asset operations across both shore‑based biomedical depot functions in Miami and shipboard medical facilities. The role focuses on executing core processes related to medical equipment tracking, maintenance coordination, and logistics, while ensuring accurate documentation and timely response to operational requests. Works closely with internal stakeholders, vendors, and shipboard teams to maintain continuity of medical asset support across the fleet. Problem Solving Applies structured, practical problem‑solving to routine operational and equipment‑related issues. Identifies discrepancies in equipment status, documentation, or logistics coordination and works within established procedures to resolve them. Escalates more complex or time‑sensitive issues as needed, while contributing to process improvements and helping maintain workflow efficiency. Impact Contributes to the reliability and availability of medical equipment across the fleet by ensuring accurate tracking, timely coordination of maintenance activities, and effective support of procurement and logistics processes. Supports operational efficiency, cost control, and compliance through attention to detail and adherence to established procedures, helping enable safe and consistent medical care for crew and guests. Leadership Demonstrates personal accountability, reliability, and professionalism in daily work. Collaborates effectively with team members and cross‑functional partners, contributing to a positive team environment. Takes ownership of assigned tasks, follows through on commitments, and seeks guidance when needed to ensure successful outcomes. Qualifications Associate’s or Bachelor’s degree in Supply Chain or Biomedical Equipment Technology is preferred. Minimum 1‑year experience in an administrative support role; experience with medical facilities or supply chain in a large corporation is preferred. Ability to thrive in a fast‑paced environment while prioritizing workloads. Excellent interpersonal skills and the ability to work with various teams. Analytical and problem‑solving skills with the ability to develop solutions to problems. Advanced knowledge of Microsoft Excel, Word, PowerPoint, and Outlook. Travel No or very little travel likely. Work Conditions Work primarily in a climate‑controlled environment with minimal safety/health hazard potential. Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Position Classification This position is classified as “in‑office.” Employees will work from a designated Carnival office in South Florida Monday through Thursday each week, and may work from home on Fridays. Candidates must be located in or willing to relocate to the Miami/Ft. Lauderdale area. EEO Statement Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. Benefits Health Benefits Cost‑effective medical, dental and vision plans Employee Assistance Program and other mental health resources Company‑paid term life insurance and disability coverage Financial Benefits 401(k) plan with company match Employee Stock Purchase plan Paid Time Off Holidays – all full‑time and part‑time employees receive days off for eight company‑wide holidays, plus two additional floating holidays. Vacation Time – all full‑time employees at the manager and below level start with 14 days per year; director and above level start with 19 days per year. Part‑time employees receive time off based on hours worked, with a minimum of 84 hours per year. Additional vacation time is awarded with further tenure. Sick Time – all full‑time employees receive 80 hours per year. Part‑time employees receive time off based on hours worked, with a minimum of 60 hours per year. Other Benefits Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On‑site fitness center at the Miami campus #J-18808-Ljbffr CARNIVAL CRUISE LINES
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