Technical Support Coordinator

Intensive Support Coordinator - Muscogee and Surrounding Counties Company: CareStar, Inc. Location: Muscogee County, GA (and surrounding areas) Job Type: Full Time | Remote with Field Visits Industry: Healthcare / Social Services / Case Management About the Opportunity at CareStar Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an ISC Coordinator to join our Intensive Support Coordination program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As an ISC Coordinator , you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community. Key Responsibilities Provides information and assistance to link participants with medical, social and/or educations providers and/or other programs and services that can provide needed services to address identified needs and achieve identified goals. Conducts health and safety, social and environmental assessments per established guidelines. Serves on work groups, community groups, committees, or other task forces and attends meetings as requested. Effective organizational and communication skills Experience providing care management/coordination preferred. Willingness and ability to work flexible schedule to meet needs of families including reliable transportation, valid driver's license and car insurance as required by state law, and the ability to travel. Adheres to the CareStar Rule in performance of job responsibilities. Understands and complies with CareStar Policies and Procedures. Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc. Minimum Qualifications Bachelor’s degree in human service Field such as Social Work, Psychology, Sociology, Counseling, Gerontology or Nursing (or closely related field). Two year's direct service experience serving persons with DD/IDD or related disabilities. Two years’ experience in healthcare, habilitative/rehabilitative, residential, behavioral health setting (ICF/IDD), psychiatric inpatient hospital/facility, specialty clinic, special education department or similar setting. Experience in completing assessments, service plan development and monitoring. Effective organizational and communication skills Experience providing care management/coordination preferred. Why Join CareStar? Competitive salary based on experience and education Comprehensive benefits: Medical, dental, vision, life insurance 401(k) with a generous company match Paid time off + 10 paid holidays Employee Stock Ownership Plan (ESOP) – become a part-owner in the company Supportive, mission-driven culture focused on improving lives #J-18808-Ljbffr