VMI Coordinator

VMI Coordinator

The VMI Coordinator coordinates the Vendor Managed Inventory (VMI) programs for Border States customers ensuring effective implementation and quality processes for unique, customer specific, services. Coordinates VMI Warehouse, job boxes, job trailers, and vending machines. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Performs the appropriate SAP functions to ensure the warehouse and deliveries run efficiently and accurately. Coordinates activities associated with the inventory process.

Responsibilities include coordinating the VMI program with a clear vision of the VMI concept, coordinating with the customer and branch on all additions, changes, and deletions to the VMI programs, ensuring accurate communication, follow through, and documentation of VMI projects and processes using specific project management tools, maintaining minimum and maximum inventory levels, monitoring the overall quality of Border States' VMI performance in serving key customer goals, promoting and building customer service through teamwork with Account Managers, coordinating the VMI warehouses, job boxes, job trailers and vending machines, responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border States, our vendors, and/or any government standards, communicating with internal and external customers on orders, inventory, and deliveries, etc., working closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives, obtaining orders and providing proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries, as required, providing timely follow-up on customer technical inquiries and requests, actively participating in the marketing and sale of Border States' products and services, consistently providing responsive, quality service to meet and exceed customer expectations, providing input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures, working closely with customer, branch, and corporate personnel to achieve successful results, ensuring order processes for standard orders and consignment processing, inputting internal and external consignment field data and target quantities, performing the duties of the Warehouse Associate, responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards, establishing bar code set-up and labeling for customer inventory, creating customer labels, developing recovery and cross-reference of SAP data to customer material numbers and descriptions, maintaining Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis, and other duties as assigned by supervisor or designate.

Qualifications include a minimum of a two-year business/trade degree or the equivalent in work experience, minimum 2 years of prior warehouse distribution and/or city desk experience preferred, good knowledge of electrical products or systems preferred, a valid driver's license may be required depending on job duties (e.g., travel, driving company vehicle, etc.), applicants without a driver's license may still be considered, prior experience operating a forklift is preferred, ability to read, write, and speak in English required, strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock sofware preferred.

Skills and abilities include excellent interpersonal, written and verbal communication, and reading skills, ability to effectively plan and organize, excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical requirements include lift and carry requirements (weight and frequency), physical activity frequency, and use of tools.