Front of House Manager

Job Description

Job Description

Front of House Manager

Full Time

Salary up to $65,000 per year
(based on experience and shift differentials)

Make a difference with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!

Our Team Members Say It Best, at Three Pillars, you'll be:

• Valued for your dedication and compassion
• Empowered to grow-both professionally and personally
• Inspired by a strong culture of care and collaboration
• Welcomed into a close-knit, mission-driven community

Front of House Manager Requirements:

• 3-5 years of experience in hospitality management, including restaurant, caf?, or catering leadership.
• Proven track record in staff management, scheduling, and customer service excellence.
• Strong knowledge of safety, sanitation, and security standards.
• Food safety certification required (ServSafe or equivalent).
• Ability to stand and walk for extended periods of time.
• Ability to lift up to 30 pounds.
• Excellent organizational, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, multi-outlet environment.
• Proficiency with POS systems and basic Microsoft Office or scheduling software.
• Must be available days, nights and weekends. This position is not remote.

What you'll do as a Front of House Manager:

• Manage daily front-of-house operations for the market, caf?, pub, restaurant, and catering services.
• Coordinate catering logistics and execution, ensuring accuracy, timeliness, and professionalism.
• Monitor cleanliness, presentation, and functionality of all dining and service areas.
• Set and maintain standards for guest experience, ensuring all interactions are professional, attentive, and solution-oriented.
• Respond promptly to guest inquiries, concerns, and feedback to ensure satisfaction and build long-term loyalty.
• Manage FOH inventory, including supplies, uniforms, and service equipment.
• Partner with the culinary team to track and control costs while minimizing waste.
• Support budget goals through efficient resource management and expense monitoring.
• Recruit, train, and mentor FOH team members to deliver consistent, high-quality service.
• Create and manage staff schedules, balancing business needs with labor efficiency.
• Foster a culture of teamwork, accountability, and guest-focused service.

Benefits & Perks:
(* For full time employees working 30+ hours per week)

• Paid Time Off
• Low- to No-Cost Wellness Programs
• Tuition Reimbursement & Scholarships
• Medical, Dental, Vision & FSA *
• Company Paid Life Insurance *
• Short- and Long-Term Disability Insurance *
• Retirement Savings Plans
• Employee Referral Bonuses
• Emergency Loan Assistance
• Employee Assistance Programs (EAP)

Come Grow with Three Pillars:

Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via:

• Independent Living
• Assisted Living
• Memory Care
• Short-Term Rehab
• Long-Term Skilled Nursing

Three Pillars is more than a senior living community, it's a family. Come join our growing family!