Network Engineer III

Overview Provides technical support for the Bank’s data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service through daily activities and through an on‑call rotation for after‑hours support. Maintains network hardware and software standards utilized across the team and monitors and audits performance. Assists in threat mitigation and network security activities by researching code for security vulnerabilities and works to continuously improve network capacity, operations, and infrastructure. Configures and installs new hardware and software as needed and facilitates overall network capabilities. Communicates effective and clear technical information to associates, vendors, and end users. May also assist with special technical projects. The base pay for this position is relative to experience but generally ranges from $143,223 to $189,091 per year. The position is eligible for variable compensation in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program. Qualifications Position requires a Bachelor’s degree in Computer Information Systems, Electronic Engineering, or a related field plus four (4) years of experience in a similar role such as Systems Integration Engineer, Network Specialist, Network Engineer, Network Analyst, Network Administrator, IT Coordinator, or comparable occupation. Experience with computer hardware skills—including setup, troubleshooting, software installation, networking, upgrades, and documentation—is required. Data analysis skills with proficiency in spreadsheets, import/export, pivot tables, dashboards, reporting, sorting, and cleaning are also required. Knowledge of WAN, VPN, and converged services, as well as networking technologies and protocols such as TCP/IP, IPT, VoIP, Cisco and Cabletron hubs and routers, ACD, IVR, ECS, Token Ring, Ethernet, FIDDI, FastEthernet, is necessary. Excellent technical skills regarding network routing, switching, and provisioning are required. The position may work remotely pursuant to First Citizens’ Remote Work Guidelines policy. #J-18808-Ljbffr