Senior Manager, Decision Science

Sr. Manager, Decision Science

At Travelers, our vision is to advance our ability to fuel analytic-driven business decisions by accelerating cross-enterprise collaboration and capabilities. As a Sr. Manager, Decision Science, you will combine data expertise, statistical principles, business understanding, relationship building, and communication skills that will help to advance analytical maturity and business outcomes. Through explanatory modeling and analytics as well as experimental design and related inferential techniques, you will surface actionable insights that influence business decisions and strategies. Simply put, you are helping the business understand 'the why' underneath business trends and data. This discipline focuses on supporting business areas and activities beyond pricing and reserving, including Product, Sales, Marketing, Operations, Human Resources, among others. This is an individual contributor position.

Utilize a deep understanding of the business to procure data for current and future analysis or prototypes for new data asset, while following coding best practices.

Seek opportunities to provide stronger data quality and recommend improvements.

Determine and use appropriate techniques that may include complex diagnostic analysis, active monitoring and/or multivariate methods designed to answer business questions, test hypotheses, or assess impacts and results.

Explore and propose new data and analytic tools, techniques and industry best practices to apply to business problems.

Apply appropriate visualization (charts, graphs, maps, etc.) to analytic insights so that they may be delivered to various audiences.

Interpret and communicate findings to key stakeholders. Recommend optimal business action based on balancing business constraints and analytical findings.

Leverage existing organizational partnerships across lines and functional teams to influence analytic outcomes and start to inform strategic decisions.

Be a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.

Perform other duties as assigned.

Experience in Business Insurance nice to have.

Bachelor's Degree in a STEM related field, or a Business School Master's Degree with a concentration in a technical or analytical field.

Five years of related data and analytic experience.

Experience using explanatory, diagnostic, and inferential techniques such as experimental design, hypothesis testing, clustering analysis, time series and other statistical modeling algorithms with the ability to decide the appropriate methodology for the purpose.

Experience working on large-scale multidimensional data using advanced knowledge of open-source cloud-enabled analytical programming languages.

Ability to foresee challenges and proactively look for ways to create more efficient processes for the business.

Experience leading and managing complex projects.

Excellent communication skills with the ability to interact and translate analyses and methodology at various levels of the organization.

Proactively build and own professional business relationships across the data & analytics community across the Enterprise.

Core Technical Python (required), R (preferred), SQL, AWS Bedrock / SageMaker, FAISS or equivalent vector databases, NLP/LLM tooling Statistical Methods Experimental design, hypothesis testing, causal inference, time series, clustering, GLMs, predictive modeling

Bachelor's degree or four years of experience in data, analytics, engineering, science, technical analytical fields or relevant experience.

Health Insurance: Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment.

Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.