Program Support Specialist

Summary

This position is located in the Department of Health and Human Services, Office of Inspector General, Office of Audit Services.

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Duties

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The incumbent serves as a Program Support Specialist in the Office of Audit Services (OAS), Office of Inspector General. The incumbent serves as an expert advisor and trainer in the Audit Visual area; acts as the OAS Intranet Webmaster; manages OAS postings to the OIG Internet site; develops OAS standards for Web-based materials; monitors developments in graphics hardware and software and Web design software; and performs various graphic design projects and statistical analyses.

This position is responsible for using specialized software in the preparation of audit reports, graphs, slide presentations, data analyses, and other documents. The incumbent reviews drafts and final reports and other documents, including charts, tables, and slide presentation, to ensure adherence to OIG standards, policies, procedures, and report style guidelines and conventions. The incumbent enhances the information provided by creating graphic design ideas and presentations that can communicate, inform, instruct, and influence.

The incumbent provides administrative support functions for the regional office which may include budget preparation and execution, personnel liaison, travel, facilities services, property management and acquisition; and the preparation of special management reports and analysis.

Requirements

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Conditions of employment

• U.S Citizenship is required.
• Registration with the Selective Service (if applicable).
• Suitability for Federal employment determined by background investigation.
• One-year probationary period may be required.
• Time in grade must be met within 30 days of closing date of announcement.

Qualifications

Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement.

Applicants must have 1 year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following:

• Experience serving as a technical authority leading the creation, design, and presentation of visual and web-based materials and data visualization;
• Experience providing administrative support to managers and employees in areas such as budget, personnel actions; travel, and/or acquisitions;
• Experience drafting and reviewing reports and other documents ensuring accuracy and adherence to regulations; and
• Experience managing various database systems, to include entering, tracking, updating, and extracting data to develop reports and other correspondence.

The experience above must be clearly supported by information in your resume.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week. Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

This job does not have an education qualification requirement.

Additional information

Recruitment Incentives: Payment for relocation expenses is not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience will not be approved as credit for your Annual Leave accrual.

Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Career Transition Program (CTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about CTAP, go to:

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

Disabled Veteran Leave: HHS OIG participates in the Wounded Warrior Federal Leave Act of 2015. To learn more about this benefit, please go to: Disabled Veteran Leave (opm.gov).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.