Windows & Mac IT Support Pro — Helpdesk Champion

ECN Operating LLC is seeking an IT Support Specialist to be the first point of contact for tech questions across Elite Clinical Network. You will handle day-to-day helpdesk requests via Freshservice, triage tickets, and troubleshoot Windows 10/11 and macOS endpoints while supporting Microsoft 365 apps. The ideal candidate will have strong communication, customer service orientation, and experience with Intune and Entra ID for device provisioning and access management. #J-18808-Ljbffr ECN Operating LLC