Business Analyst- CRM

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $38.00/hr - $43.00/hr Business Analyst Location: Downtown San Diego (On-Site 3 days per week) Employment Type: Contract-to-Hire Compensation: $38-43/hr Position Summary We are seeking a detail-oriented and analytical Business Analyst to support data operations, CRM enhancements, and business process documentation. This role is ideal for someone with strong SQL skills, experience in data transformation, and a background in working within audited environments. The successful candidate will collaborate with internal stakeholders and development teams to ensure data integrity, implement new CRM features, and maintain comprehensive documentation. Key Responsibilities SQL & Database Knowledge Write and optimize SQL queries to extract insights and support reporting. Understand database schemas and join tables to support data analysis. Data Loading & Transformation Load customer list data on a weekly/monthly cadence. Use tools like Alteryx for data cleansing and transformation. Identify and resolve data inconsistencies, escalate issues, and advise on solutions. Collaborate with stakeholders to gather requirements for CRM updates. Translate business needs into Jira tickets for the development team. Conduct DEV/UAT/PROD testing for new fields and features. Process mass update requests and maintain CRM data quality. Maintain documentation of CRM configurations, processes, and requirements. Troubleshooting Investigate data issues and provide actionable solutions. Review field logic and verify updates through testing. Documentation Create and maintain documentation of data sources, field mappings, and business processes. Ensure documentation reflects the most current state of systems and data. Use Jira Software to manage and track development tasks. Participate in Agile ceremonies and collaborate with cross-functional teams. Qualifications 3–5 years of relevant experience in business analysis, data operations, or CRM support. Strong SQL skills and experience with data transformation tools (e.g., Alteryx). Experience working in audited or regulated environments. Familiarity with Agile methodologies and Jira Software. CRM experience strongly preferred, especially in data maintenance and feature implementation. Excellent communication and documentation skills. Preferred Skills & Tools SQL Server or similar relational database platforms Alteryx or other ETL/data transformation tools Jira Software for Agile project management Experience with CRM platforms and data governance Understanding of audit compliance requirements Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Analyst and Information Technology Referrals increase your chances of interviewing at LHH by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Business Analyst” roles. Business / Functional Analyst – Process Discovery | User Stories | CONOPS (Hybrid Role) Business Analyst - State, Local & Education (SLED) Senior Business Analyst with AppDynamics, 1000Eyes and Dynatrace experience Poway, CA $51,650.00-$87,290.00 5 days ago Lender - Technical Business Analyst (Web B2C/B2B Applications) Staff Business Process Analyst, Source to Pay Process Excellence (SAP) Business Systems Analyst & Project Manager/Hybrid - 136152 Sr. Business Analyst, Contract Performance Management Group Business Analyst – Financial Services PMO 10754 - Sr. SAP SD/LE & CRM Business Process Analyst San Diego, CA $98,060.00-$151,008.00 5 hours ago 10446 – Sr. SAP FI/CO Business Process Analyst Business Systems Analyst & Project Manager/Hybrid - 136152 We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr LHH