Automotive Service Advisor
Ford of Harvey
Automotive Service Advisor With Classic CDJR - Lancaster
Are you an energetic, customer-focused professional with a talent for sales and a passion for the automotive industry? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to build trust and drive results? If so, we invite you to be part of our brand-new, rapidly expanding location as an Automotive Service Advisor with Classic CDJR - Lancaster.
What We Offer
- Comprehensive Benefits: Health, Dental, and Medical coverage
- Financial Security: 401(k) retirement plan
- Work-Life Balance: Paid time off and flexible scheduling
- Career Growth: Opportunities to grow within a family-owned organization that promotes from within.
Key Responsibilities
- Maintain manufacturer training and knowledge.
- Warmly greet customers upon arrival and obtain their vehicle information
- Accurately document vehicle symptoms as described by customers
- Provide maintenance recommendations based on age, mileage, and service history
- Prepare detailed cost estimates for labor and parts
- Communicate repair progress to customers and maintain regular updates
- Verify final invoices align with services performed
- Explain all completed work and associated charges to customers
- Work directly with extended warranties and insurance companies to process claims as needed
What We're Looking For
- Proven Success: A track record of delivering exceptional customer satisfaction
- Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is preferred, but not required.
- Energy and Drive: A high level of enthusiasm and a commitment to excellence
- Integrity: A professional demeanor and strong ethical standards
- Growth-Oriented: A desire for a long-term career with opportunities for advancement
Why Join Mills Auto Group?
As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career.
If you're ready to join a dealership that values its employees and customers alike, apply now to Classic CDJR- Lancaster!
Ford of HarveyVacancy posted 4 days ago
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