Data Center Optical Engineer

Data Center Optical Engineer

Field Services Work Location: Richardson, TX 75081 Duration: 12+ months Contract Offered Rate: $30.00-$32.00 USD per hour

About this opportunity: We are seeking a highly motivated and skilled Data Center Optical Engineer to lead work in customer environments and co-locations.

The person in this role is responsible for ensuring the reliable installation, maintenance, and operation of optical transport and infrastructure within customer data centers.

The ideal candidate expects and maintains high-quality execution from the team across fiber installations, migrations, remediation, break/fix, and remote hands services, utilizing their strong hands-on technical expertise.

This person is able to travel to a non-home market site at a moment's notice and work there for several weeks at a time up to 100% of the time.

Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments.

Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets.

Deliver services by accurately, interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams.

Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management.

Team lead experience.

Strong command of written and verbal English for customer-facing communications and relationship building.

Excellent organizational, administrative, and documentation skills using customer applications and/or Microsoft Office suite of tools.

3–15 years of experience working in data center operations or a similar technical environment with direct customer interaction.

Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC, fan-outs, and structured cabling.

Demonstrated experience with optical testing and transport troubleshooting.

Ability to multitask, remain composed under pressure, and adapt in fast-paced, high-availability environments.

Commitment to safety standards, quality requirements, and operational best practices. Physical requirements: Ability to lift and move equipment up to 50 lbs.

Comfortable working at heights and in varying environmental conditions.

Device Requirements: A personal Android device is preferred for work application enrollment; one that is not manufactured in China. Prior to hire, the device must meet the following requirements: Running on Android 15 or above Installed security patch level of September 2025 or newer Hotspot enabled with access to a reliable data plan Not manufactured by any of the following brands: Alldocube, CHUWI, CUBOT, DOOGEE, HONOR, HUAWEI, HXY, ITEL, IQOO, OnePlus, LENOVO, ONYX, OPPO, realme, TCL, TECLAST, TECNO, TINNO, Ulefone, vivo, Wingtech, Xiaomi, or ZTE Candidates who do not have a compliant device at the time of hire will not be eligible to begin onboarding.

If the candidate does not have an Android phone and the work requires one, it is expected that one will be secured for their use during the time it is required.

Android remains the preferred platform and is required for specific use cases, particularly: AWS Outposts activities IFS-related tasks, which are becoming a standard requirement across both break and fix and build projects While IFS is currently available on both operating systems, we are actively receiving vouchers to install IFS on iPhones.

On the Android platform, the application is available at no cost.

Operating System Requirements: Android Devices Android 15 or later September 2025 security patch level or newer iOS/iPadOS Devices iOS/iPadOS 26.3 or later Supplier Personnel are expected to be in market and available to support on-site activities to meet pre-defined SLAs and appointments as required, i.e. 4 hours to be on site and arrival 30 minutes prior to appointment.

Supplier is responsible for paying Personnel for all administrative time, for example, time spent setting up a computer, communicating with Supplier, completing paperwork or training required by Supplier, entering time into Supplier's timekeeping system, etc.