Full-Time Engineer at Hyatt House (36151)

Job Details Job Location: Hyatt House Anaheim - Anaheim, CA 92802 Salary Range: $21.00 - $22.75 Hourly**Prior hotel experience is preferred for this position. Compensation for this position is competitive and will be determined based on the candidate's experience, qualifications, and certifications. The Engineer is essential in maintaining the facility's operational excellence. The primary responsibility is to ensure the hotel's systems, including HVAC, plumbing, and electrical, are functioning efficiently and safely. Engineers collaborate with various departments to address maintenance needs and respond promptly to any technical issues or guest requests. A successful Engineer demonstrates strong problem-solving skills, technical expertise, and a commitment to providing excellent service to enhance the guest experience. Essential Job Duties and Responsibilities (Other duties may be assigned) Conduct regular inspections and maintenance of hotel facilities, including HVAC systems, plumbing, electrical systems, and guest room appliances, ensuring all are in optimal working condition Ensure that all maintenance areas and workshops are kept clean and safe, adhering to hygiene and safety protocols to provide a secure environment for guests and staff Respond promptly to guest requests and maintenance issues, providing effective solutions and ensuring guest satisfaction through professional and courteous service Accurately complete and manage work orders, ensuring all tasks are documented and any follow-up actions are noted for efficiency and record-keeping Assist with the inventory and restocking of maintenance supplies and tools, ensuring that necessary materials are available for uninterrupted operations Work closely with other engineering and maintenance staff, as well as cross-departmental teams, to ensure seamless operations and support the hotel's business objectives Follow all operational policies and procedures, ensuring compliance with company standards and contributing to the hotel's success Operate all maintenance equipment safely and responsibly, and promptly report any issues or needed repairs to the appropriate personnel Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other Essential Duties (Continued) Attends hotel and department meetings and other functions required by management Communicates all pertinent information to all department heads Must be available to work weekends and holidays Arrives to work on time, ready to clock in, in a clean/pressed uniform and non-slip shoes. Must maintain high standards of personal appearance and grooming. Wears name tag at all times when at work Must be attentive, courteous and efficient at all times when dealing with the Guests and co-workers Comply at all times with compliance standards and regulations to encourage safe and efficient hotel operations Establish and maintain good communications and teamwork with all employees and other departments within the hotel in such a manner that promotes harmony throughout the workplace Be familiar with all policies and hotel rules, and hotel terminology Must be capable of self-supervision and have the ability to manage time accordingly in order to complete the required work Qualifications (Qualifications Requirements) A minimum of 1 year of progressive experience in a maintenance or engineering role within a hotel environment Minimum age requirement of 18 years Knowledge and Skills Handle various maintenance and repair tasks while ensuring excellent guest service Adjust to guests' needs and prioritize maintenance requests in a dynamic and busy hotel environment Prioritize maintenance tasks and manage time effectively, especially during peak operational periods Accurately complete maintenance logs and records, ensuring compliance with safety and operational standards Remain calm and effectively manage emergencies to ensure guest safety and satisfaction Reasoning Ability As an Engineer, strong reasoning is essential for addressing guest inquiries and resolving technical issues efficiently. Attentive listening helps tackle concerns effectively. In a fast-paced environment, anticipating maintenance challenges and guest needs prevents issues from escalating. These skills ensure informed decisions that uphold Hotels' standards, providing a seamless guest experience and team support. Physical Demands Stand for extended periods Walk frequently throughout the hotel Minimal sitting during shifts Normal neck movements required for inspections Lift up to 10-50 pounds for equipment and supplies Carry items up to 20 feet Moderate reaching for tools and equipment Occasionally lift items overhead Frequently lift items from waist to chest Occasionally use ladders for elevated tasks Rarely crawl, except when necessary for tasks Rarely balance on uneven surfaces Rarely crouch, except when accessing low equipment Kneel intermittently for repairs Push/pull up to 150 pounds occasionally Bend frequently Twist frequently during inspections and repairs Use hands continuously for handling tools and performing repairs Use feet continuously for mobility throughout hotel Climb stairs as needed during shifts to access different hotel floors Reasonable accommodations may be arranged to assist individuals with disabilities in performing these essential functions. Work Environment The work environment for an Engineer involves both indoor and outdoor settings. Reasonable accommodations may be made to assist individuals with disabilities in performing essential functions. Hotel Standards must be demonstrated at all times while on duty. This job description is not an exhaustive list of all job functions that are required of an employee in this position, and employees are expected to work collaboratively as a team to achieve the company's goals; therefore, other duties may be asked of an employee in this position from time to time. #J-18808-Ljbffr Prospera Management