Systems Engineer II

Systems Engineer II

Responsible for performing technical work, planning, implementing, analyzing, designing, and maintaining virtual infrastructure, computer hardware, operating system software, data storage, and database management systems in a complex multi-system environment. Mentors other Systems Engineers.

Minimum Qualifications:

• Bachelor's degree in business administration, computer science, mathematics, or related field AND
• Two (2) years of experience in systems or database administration.
• A comparable amount of education and experience may substitute for the minimum requirements.
• Must possess and maintain a valid Florida driver's license.

Selection Process: The selection process will include a review of each qualified applicant's education and experience and a formal interview in accordance with VSO policies and procedures.

Background Screening: This position will require an extensive background investigation.

Essential Functions:

• Designs, implements, and maintains VMware Horizon VDI environment.
• Designs, implements, and maintains VMware vSphere and Hyper-V Server Environment.
• Prepares detailed technical analyses, recommendations, project plans, and cost projections for network projects.
• Maintains high level of technical knowledge of network hardware and software.
• Defines and allocates disk storage for file and database systems on servers and storage area networks (SAN).
• Trains operational staff and automates routine operational and maintenance tasks.
• Develops, documents, and enhances system administration procedures.
• Prepares detailed technical analysis, recommendations, project plans, and cost projections for server and SAN projects.
• Maintains high level of technical knowledge of server hardware, virtual environments, SANs, operating system software, and database management software.
• Designs and implements high-availability hardware and software systems.
• Analyzes user requirements, developers' needs, and technical constraints.
• Implement solutions across multiple operations systems.
• Integrates new technologies into the existing data center environment.
• Establishes Service Level Agreements with customers.
• Communicates with customers regarding ongoing technical issues affecting performance.
• Mentors and guides other System Engineers.
• Assists in development of strategic plans for growth and resiliency.
• Identifies key success factors and identifies necessary resource.
• Verifies the integrity and availability of datacenter hardware.
• Determines root cause of issues and communicate with the appropriate parties.
• Notifies management of the need for escalation.
• Thoroughly documents incidents, remediation activities, and resolutions.
• Develops and maintains technical documentation, including system diagrams, configuration records, and standard operation procedures.
• Performs system monitoring; verifies the integrity and availability of systems.
• Tunes system performance tuning and optimizes resource utilization.
• Performs backup operations, ensuring successful and recoverable backups.
• Manages inventory and physical storage and security of backup media.
• Performs operating system updates, patches, and configuration changes.
• Performs hardware and software upgrades and migrations.
• Performs system installation and recovery operation on a 24x7x365 basis.
• Performs decommissioning of systems.
• Provides technical expertise and assistance to other Information Technology staff.
• Interfaces with vendor technical representatives.
• Must adhere to Federal, State, County and Local ordinances.
• Attends work on a regular and consistent basis.
• Performs other duties as assigned.

Status: Civilian

Blood and Viral Pathogen Risk: Minimal Risk

Environmental Conditions:

• General office settings with most duties being performed while sitting at a desk, table, or workstation.
• Must be able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to remain available to work when a public emergency or disaster occurs.

Skills and Abilities:

• Skilled in design, implementation, and administration of VMware vSphere ESXi environments.
• Skilled in design, implementation, and administration of VMware Horizon VDI environments.
• Skilled in design and implementation of computer server environments; including security, backup and recovery, disaster recovery, routine maintenance, and automation of batch processing.
• Skilled in the evaluation and recommendation of computer hardware and software.
• Skilled in planning, coordinating, and scheduling projects.
• Skilled in system analysis and tuning.
• Skilled in system administration of physical and/or virtual servers running Windows, Linux, or Solaris operating systems.
• Skilled in the identification and resolution of complex problems with server and SAN platforms.
• Skilled in the installation, migration, and administration of cloud-based computing systems.
• Skilled in the use of PowerShell and VBScript scripting languages.
• Skilled in the administration of Microsoft Active Directory.
• Ability to identify, troubleshoot, diagnose, and resolve datacenter system issues.
• Ability to maintain a large-scale server environment.
• Ability to organize work on multiple tasks, establish priorities, and meet deadlines.
• Ability to think logically and show attention and detail.
• Ability to communicate effectively both orally and in writing.
• Ability to interact effectively with others.
• Ability to read and comprehend manuals and instructions, layouts, memos, letters, procedures, safety instructions.
• Ability to perform mathematical functions.
• Ability to prepare memos, summaries, reports, and evaluations.
• Ability to communicate clearly and concisely.
• Ability to analyze data and develop conclusions.
• Ability to identify and resolve problems.
• Ability to think logically and show attention to detail.

Required Knowledge:

• Physical and virtual networking concepts. (Cisco Networking is a plus)
• Microsoft Hyper-V virtual environments.
• Various types of network authentication; including password, two-factor, token, single-sign-on (SSO), and biometric authentication methods.
• Server hardware, operation system software, database management systems, and utility software.
• Data storage solutions to include fiber channel, SAN, vSAN, and NAS. (Pure Storage is a plus)
• Local area networks (LANs).
• IP addressing and network protocols.
• Technical, legal, and regulatory frameworks for enforcing system security.
• Principles and methods of planning, implementing, and managing information technology infrastructure.
• VSO General Orders and procedures.
• Modern office practices, procedures, and equipment.
• Business English, spelling and arithmetic.
• GovQA, ERMS, TraCS, and OnBase.
• Florida Public Record law, including confidential and exempt information.
• Report redaction process.
• Knowledge of report destruction process beyond retention period.
• Knowledge of intake process.

Physical Requirements:

• Manual dexterity.
• Ambulate independently.
• Sit and/or stand for extended periods of time.
• Utilize a computer/keyboard for extended periods of time.
• See at a normal range or with reasonable accommodation.
• Hear at a normal level or with reasonable accommodation.
• Sedentary position.
• Occasionally bend, squat, reach, grasp.
• Occasionally lift up to twenty-five pounds (25lbs).

Equal Employment Opportunity Employer M/F/D/V