Restaurant Shift Lead

Benefits:

Free uniforms

Paid time off

Training & development

Wellness resources

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Capriotti's Sandwich Shop is hiring a Shift Lead for our Colorado Springs, CO location! If you love leading a team, keeping a fast-paced kitchen running smoothly, and serving up genuinely great food, we want to meet you. Apply today — interviews scheduled this week!

Why You'll Love Working Here

Pay: $18–$20/hour, based on experience

Paid Time Off

Free Meals & Employee Discounts

Health Benefits (if applicable/qualified)

Employee Assistance Program

Flexible Scheduling — full-time and part-time shifts available

Ongoing Training and real opportunities to grow into management

Work with a team that genuinely has your back

Our Why

At Capriotti's, our passion is to be extraordinary. Being extraordinary gives our lives meaning and purpose — it keeps things interesting and gives us something to look forward to every day. Extraordinary is the opposite of ordinary. We show up to be remarkable, exceptional, amazing, and astounding — one sandwich at a time.

Our Core Values

1. Passion – Be the Best

2. Family – Care About People

3. Integrity – Walk the Talk

4. Profitability – Everyone Wins

5. Genuineness – 100% Real

About Capriotti's

Capriotti's Sandwich Shop is a dynamic, fast-casual restaurant company with over 100 shops nationwide and an aggressive growth plan. We move fast, we hold strong core values, and we have fun doing it. We're currently hiring a Shift Lead for our Colorado Springs, CO shop. If you're ready to grow your career, wear multiple hats, and be part of a fast-paced team obsessed with quality and service, this is the role for you. Our people are our most important asset — everyone is valuable, and every contribution counts.

What You'll Do as a Shift Lead

Sharing our passion one sandwich at a time starts and ends with you. As a Shift Lead, you're the face of the shop, delivering uncompromising quality and service — hot food served hot, cold food served cold, everything fresh, the shop spotless, and your team in full uniform with a smile.

Delegate duties and fairly assign tasks so Team Members are set up for success with every guest

Build a strong team environment by recognizing individual and team wins

Follow inventory control procedures and guidelines

Uphold all Capriotti's procedures for cash handling, sanitation, and safety/security to protect Team Members and guests every shift

Help manage labor costs during your shift

Lead with integrity and honesty, promoting Capriotti's values and culture

Stay proficient in every area of shop operations so you can jump in wherever needed

Keep the shop clean and organized — dining room, restrooms, cold station, grill, and prep areas all set up and broken down properly

Work as a team to prep for every shift

Manage your time effectively to hit all job responsibilities

Keep the vibe positive for Team Members and guests all shift long

What We're Looking For

Excellent guest service skills

Comfortable taking direction and delegating to others

Thrives in a fast-paced environment

Team-oriented, adaptable, dependable, strong work ethic

Clear communicator who keeps the team in the loop

Flexible availability, including nights and weekends

At least 18 years of age

Ready to Join the Team?

Apply now through Indeed — Easy Apply, no resume required. We're scheduling interviews this week for our Colorado Springs, CO shop!

Capriotti's is an equal opportunity employer.