Remote Customer Support Lead - DTC Shopify & Gorgias
Paired Inc
Paired is seeking a full-time Customer Support Specialist to lead a high-performing team and enhance customer experience for DTC brands. This role involves managing inquiries via phone, email, and chat, creating SOPs, and optimizing support processes using tools like Gorgias and Shopify. Candidates should possess strong communication skills, multitasking abilities, and prior experience in a lead role. Enjoy a competitive salary and the flexibility to work from anywhere in the United States. #J-18808-Ljbffr
Vacancy posted 2 days ago
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