Assistant Manager - Peabody, MA, USA (3474837)

Job Description

Job Description

Our client, Building Supplies Outlet, Inc., takes pride in being a trusted destination for quality home improvement products and exceptional customer service. Located in Peabody, MA, the company is dedicated to helping customers realize their home renovation dreams through expert guidance, reliable inventory, and a welcoming atmosphere. 

They are currently looking for an enthusiastic and driven Assistant Manager to join their team and support their mission of delivering outstanding value to every customer. This is an exciting opportunity for a motivated leader who thrives in a fast-paced retail environment and is passionate about building positive customer experiences.

Salary: Competitive hourly wage or salary, commensurate with experience.

Benefits: Health, dental, and vision insurance options. Paid time off and employee discounts. 

Education: 

• High school diploma or equivalent required
• Ability to read and write English clearly. Being bilingual is also advantageous

Experience:

• At least 2 years of retail experience, ideally in home improvement or a related field.
• Proven leadership abilities and experience supervising a team.
• Strong communication, organizational, and interpersonal skills.

Duties and Responsibilities:

• Assist the Store Manager in supervising and motivating store employees, including training, scheduling, and performance management.
• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a welcoming store environment.
• Monitor inventory levels, coordinate stock replenishment, and ensure merchandise is properly displayed and organized.
• Support sales initiatives by promoting featured products, upselling services, and maintaining product knowledge.
• Oversee daily cash handling, register operations, and store opening/closing procedures.
• Help enforce company policies, safety standards, and loss prevention practices.
• Contribute to the development and execution of store marketing activities and promotional events.
• Assist with analyzing sales reports and store metrics to identify areas for improvement.
• Step into the Store Manager role as needed in their absence.

Skills and Abilities:

• Ability to work flexible hours as work days are longer than 8 hours, work weeks are longer than 40 hours, and Saturdays are required.
• Basic proficiency with point-of-sale systems and Microsoft Office Suite.
• Physical ability to lift merchandise (up to 50 lbs), stand for extended periods, and move throughout the store.
• Must have the necessary motor skills to perform these tasks.
• Must be able to see, hear, and navigate a warehouse environment, including ramps, stairs, loading docks, and potentially uneven concrete surfaces. It is also important to note that the warehouse and sales areas are only partially temperature-controlled. Some sales areas are located outside.

How to Apply:

Interested candidates should submit a resume and cover letter outlining their qualifications and experience related to retail management and home improvement. We are an equal opportunity employer and encourage applicants from all backgrounds to apply.