Sr Business Analyst

iQuasar is seeking to fill an Sr. Business Analyst. At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits, including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our exceptional employees give us a competitive advantage by innovating solutions with a strong sense of mission and integrity.


One of our clients needs an Sr. Business Analyst for a permanent position.

• Position: Sr. Business Analyst
• Location: Washington, DC
• Position Type: Permanent

Position Requirements:

Project Manager - M365 Team

Lead and manage both operational and project-based work for the M365 team using Kanban methodology. This role combines Scrum Master facilitation with hands-on project management to ensure efficient delivery of services and initiatives across Microsoft 365 platforms and related enterprise tools.

Key Responsibilities

Scrum Master/Agile Facilitation

• Facilitate daily stand-up meetings and ensure team alignment on priorities
• Manage Kanban board, ensuring workflow optimization and WIP (Work in Progress) limits
• Remove impediments and blockers to team productivity
• Coach team members on Agile/Kanban best practices
• Facilitate retrospectives and continuous improvement initiatives

Project Management

• Plan, execute, and deliver M365-related projects on time and within scope
• Develop project schedules, resource plans, and risk mitigation strategies
• Coordinate with stakeholders across IT and business units
• Provide regular status updates to leadership and stakeholders
• Ensure proper documentation and knowledge transfer

Operational Management

• Oversee day-to-day operational work for M365 services
• Prioritize and triage incoming requests and incidents
• Manage service level agreements (SLAs) and operational metrics
• Coordinate maintenance windows and change management activities
• Support capacity planning and resource allocation

Required Qualifications


Experience

• 5-7 years of experience in IT project management or Scrum Master roles
• Proven track record managing both operational and project work simultaneously
• Experience facilitating Agile ceremonies in a Kanban environment

Technical Knowledge


Core Technologies:

• Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive, Copilot)
• Email Security & Flow Management (e.g., Proofpoint)

Certifications


Preferred:

• PMP, CAPM, or equivalent project management certification
• ITIL Foundation v4

Skills

• Strong understanding of Kanban methodology and metrics
• Excellent facilitation and servant leadership abilities
• Experience with project management tools (GitLab, Jira)
• Strong stakeholder management and communication skills
• Ability to manage competing priorities in a fast-paced environment
• Risk management and problem-solving capabilities

Preferred Qualifications

• Familiarity with PowerShell scripting for M365 automation
• Experience with Microsoft Graph API
• Previous experience in hybrid cloud environments

An Equal Opportunity Employer

iQuasar LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non-merit factors, or any other characteristics protected by applicable law.