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Guest Experience & Scheduling Lead

The Gleamery

The Gleamery is seeking a Care Coordinator in Santa Monica to own and optimize the guest scheduling process and deliver exceptional front-desk service. You will be the first and last impression for guests, guiding them from inquiry to post-visit follow-up, while promoting loyalty programs and referrals. You will work in a hospitality-driven, fast-paced studio with a focus on education, retention, and brand loyalty. Requires strong customer service, sales instincts, and EMR proficiency. #J-18808-Ljbffr The Gleamery

Vacancy posted 2 days ago
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