FCM Testing Coordination - Regulatory Issues Manager | Ramblewood, NJ, USA

FCM Testing Coordination – Regulatory Issues Manager Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay: $91,000 – $136,240 USD Line of Business Financial Crimes & Fraud Management Job Description The FCM Testing Coordination – Regulatory Issues Manager is an individual contributor in the Financial Crimes Management organization. The role provides guidance, thought leadership, and subject matter expertise in KYC/AML, insider threat, fraud and claims. It supports end‑to‑end regulatory engagements, including material preparation, drafting regulatory responses, obtaining regulatory approvals, and exam management. Successful candidates are self‑directed and balance competing priorities within established timelines. Depth & Scope Provides people management leadership by hiring, setting goals, developing staff, managing performance and compensation, promoting teamwork, and handling disciplinary actions. Oversees a large, functional‑diverse team handling multiple‑step transactions across systems and jurisdictions. Focus is medium to long term with strategic planning. Requires expert process management knowledge and risk profiling. Leads teams with internal and external contacts, including customers. May manage over diverse geographic jurisdiction. Oversees risk decisions at a moderate to high level. Acts as highest escalation point and provides resolution direction. Regular contact with cross‑functional teams and external partners. Education & Experience Undergraduate degree required. 7+ years relevant experience. Advanced knowledge of business goals, policies, programs, processes and systems. Knowledge of current and emerging competitor and market trends. Ability to contribute to strategic direction and advise senior leadership. Skilled in budgeting and resource allocation. Advanced ability to lead, plan, implement and evaluate program/project activities. Effective negotiation, problem‑solving and communication skills. Knowledge of risk management environment, standards and regulations. Skilled in mentoring, coaching and performance management. Sound judgement in decision making. Excellent oral and written communication. Collaborative and relationship‑building across teams. Proficient in software tools and MS Office. Able to analyze, organize and prioritize work across multiple deadlines. Capable of working independently and as a team member. Handles confidential information with discretion. Preferred Qualifications Regulatory experience (OCC, CFPB, Federal Reserve, or OSFI). Experience with end‑to‑end regulatory engagements. Financial Crimes related regulatory experience, including KYC/AML, fraud and claims, insider threat, RegE, and BSA. Customer Accountabilities Manage a group of fraud professionals providing operational support. Lead team during special initiatives (onboarding, QA, etc.). Act as liaison with partners and external groups, providing subject matter expertise. Key escalation point for significant risk/exceptions. Monitor service and control standards against business objectives. Build effective relationships with internal and external partners. Coach to handle operational problems and negotiate escalated issues. Shareholder Accountabilities Contribute to business plan development and operational execution. Collaborate with business leaders to optimize resources and leverage operating model. Communicate strategy effectiveness to senior management. Set operational standards and manage efficient scale. Identify business opportunities and recommend enhancements. Ensure compliance with internal and external requirements. Manage budget, revenue, expenditures, and business objectives. Report and escalations based on risk profile. Ensure staff compliance with Bank and industry codes. Lead relationships with other lines and controls for enterprise alignment. Lead or contribute to cross‑functional initiatives. Monitor emerging regulatory changes and assess impacts. Maintain knowledge of processes and partner requirements. Employee/Team Accountabilities Manage overall team leadership and guidance. Set targets, objectives, and deliver results. Grow team expertise to align with business demands. Lead high‑performing team, conduct performance reviews, coach, and develop. Set performance objectives, track, monitor, and reward timely. Ensure compliance with HR policies and conduct guidelines. Share knowledge and expertise within team. Facilitate escalation of business challenges. Recruit diverse, qualified workforce. Foster cohesive team environment and fair, equitable culture. Act as brand ambassador for business area and bank. Physical Requirements Domestic Travel – Occasional. International Travel – Never. Continuous sedentary work. Continuous multitasking and office equipment operation. Occasional response to sounds. Continuous sitting. Occasional standing, walking, moving in confined spaces. Occasional lifting under 25 lbs.; never over 25 lbs. Occasional squatting, bending, reaching overhead or forward. Never crawling, kneeling, climbing, pushing, pulling, twisting. Continuous concentration for long periods. Continuous application of common sense to deal with standardized problems. Continuous reading, writing, and comprehension of instructions. Continuous basic math skills. Equal Opportunity Employer TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. Applicants with a disability who need accommodations to complete the application process should email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io with their name, contact information, and required accommodation. #J-18808-Ljbffr TD Bank Group