Head of Data Platform & AI

About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. Job Summary: Octave is looking for a Head of Data Platform & AI to lead the technical vision and execution across our data platform and emerging AI, machine learning, and Data Science capabilities. This role will own and evolve Octave’s data and AI/ML technical foundation, set the technical/strategic direction for AI/ML in close partnership with Product and cross-functional business leaders, and build the team required to execute that vision as Octave grows. This is a leadership role for a builder. While you will set strategy, lead the team, and operate as a senior cross-functional partner, you will remain close to the technology and be expected to contribute directly to architecture, prototypes, technical evaluation, and difficult engineering problems. You will initially lead a Data Platform team and work closely with Product, Engineering, Analytics, and business leaders across Octave. Management Responsibilities: - Develops, coordinates, and implements systems, policies, procedures, and productivity standards. - Provide leadership and guidance to the team, ensuring the achievement of goals and objectives. - Foster a positive and collaborative work environment. - Oversee the planning, execution, and completion of projects and initiatives within the team. - Establish and monitor operational processes and workflows to enhance efficiency and productivity. - Streamline operational processes, enhance efficiency, and improve overall organizational performance.

- Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence. - Ensures a safe, secure, and compliant work environment. - Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. - Build and manage a high-performing team, including hiring, training, and development. - Provide leadership to the team, including setting goals, providing guidance, and ensuring the team's overall success. - Set performance expectations and goals for team members. Conduct regular performance evaluations, provide feedback, and address performance issues. - Identify skill gaps within the team and develop strategies for filling those gaps. Support employee development through training, mentoring, and coaching. Identify high-potential employees and create succession plans. Duties & Responsibilities: - Define Octave’s Data & AI Technical Vision - Develop and own the technical strategy and roadmap for Octave’s data platform and AI/ML capabilities, while shaping company-level direction and investment priorities by bringing a data and AI perspective to decisions about where Octave competes and how it grows. - Own company-level KPIs spanning Octave's AI/ML and Data Platform areas — defining the measures that matter, holding accountability for outcomes against them, and reporting on progress to the executive team. - Partner closely with Product and cross-functional leaders to identify where AI, machine learning, and Data Science can create meaningful customer and business value, and own the technical strategy and capabilities required to bring those opportunities to life. - Serve as Octave’s senior technical leader and thought partner on data, AI, ML, and Data Science.