Sportsbook Surveillance Operator

Job Description

Job Description

Surveillance Operators undertake all surveillance observations and log the recordings of daily actions that occur in the sports book areas in their log record (Itrak’s). Observe and record all currency transports, look for any excluded or self-excluded persons, watch for unusual patterns in betting, monitor crowd movements, as well as verifying employment of personnel who have lost their access badges. Surveillance Operators will report all to the Assistant Manager on duty or the Director of Surveillance. Will assist investigations as needed. All actions and recordings are confidential.

The Surveillance Department via CCTV provides continuous review, recordings, reports and investigations concerning the following areas:

• All NJDGE approved money transfer routes from start to finish.
• All SSBTs consisting of overhead and facial for each machine.
• All Sports Book Tellers consisting of overhead and facial for each station.
• All payout windows consisting of overhead and facial for each station.
• All vault rooms from multiple cameras with full coverage of area.
• All public entrances and exits.
• All employee entrances and exits.
• Parking lot areas.
• Valet entrance and exit.
• Escalators and money transfer elevator.
• Mutuels tellers. (when security requests assistance)
• Mutuels money room.
• Excess hallway door to mutuels area.
• Access doors to mantrap.