Shipping Coordinator

Job Description

Job Description

Shipping Coordinator

Westlake Village, CA- ONSITE

Position Summary

The Shipping Specialist supports the daily activities of Warner Pacific’s Shipping and Fulfillment operations. This position plays a key role in preparing, processing, and distributing sales, and marketing materials requested by Sales Consultants and brokers. Responsibilities include maintaining accurate inventory of shipping supplies, coordinating shipments with external vendors, and ensuring an organized, fully stocked facility.

Overview of Responsibilities

• Print, package, and email sales and marketing materials for internal and external customers.
• Monitor and maintain inventory of shipping and supply items.
• Process incoming and outgoing mail and shipments; unpack and route materials appropriately.
• Maintain cleanliness and organization of storage, copy, and kitchen areas.
• Stock copiers and kitchen areas regularly; reorder supplies as needed.
• Serve as backup for other operational tasks and cross-train as needed.
• Perform additional duties or participate in department projects as assigned.

Communication & Customer Service

• Respond to requests from Sales Consultants and brokers via phone and email within defined service standards.
• Coordinate with external shipping vendors and delivery drivers to ensure timely and accurate shipments.
• Maintain professional, responsive communication with internal teams and external partners.

Collaboration & Team Support

• Work closely with the Operations Supervisor/Manager and other team members to meet departmental needs
• Provide backup support in other areas as needed.

Inventory & Shipping Operations

• Maintain accurate records of incoming and outgoing shipments.
• Select appropriate shipment methods based on knowledge of shipping procedures, rates, and timelines.
• Ensure inventory levels of shipping and printed materials are adequate and reorder when necessary.
• Coordinate restocking and cleanliness of shared.

Expected Leadership Qualities

• Demonstrate strong judgment, integrity, and reliability in daily responsibilities.
• Proactively identify and suggest process improvements to enhance operational efficiency.
• Embrace change with a positive attitude and support team adoption.
• Exhibit professionalism in all interactions and lead by example.

Qualifications & Skills

• High School Diploma, GED, or equivalent required.
• Prior experience in clerical, fulfillment, or shipping environments preferred.
• Strong verbal and written communication skills.
• Ability to lift up to 25-50 lbs. and perform repetitive tasks such as standing, reaching, bending, and filing.
• Proficiency in office technology including email, basic Microsoft Office tools and CRM tools.
• Ability to work on-site, Monday through Friday, and overtime as needed (including weekends or holidays).
• Self-motivated, detail-oriented, and organized.

Compensation

• Hourly Range: $19.00 - $22.00 per hour.
• Actual compensation may vary from posting based on work experience, education, and/or skill level.
• * The hourly or salary range is the range Warner Pacific in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• We offer a range of market-competitive benefits that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short- and long-term disability benefits, 401(k) + match, and life insurance.
• As an organization that values diversity of backgrounds, experiences, thoughts, and education levels, we know that an amazing candidate may not have all the qualifications that are listed above. Warner does not want to miss out on excellent candidates. If you believe you would be able to leverage your skills and strengths to meet our “Duties & Responsibilities” section, please apply! We look forward to hearing from you!