Aftermarket Specialist

$26 per hour

Total Talent Inc

Carol Stream, IL

Aftermarket Specialist

Location: Carol Stream, IL 60188

Pay Rate: $26.00/hr

Shift: First

Position Overview: We are seeking a detail-oriented and customer-focused Aftermarket Specialist to support both new and existing customers in a business-to-business (B2B) environment. This role involves troubleshooting customer issues, managing accounts, and ensuring a high level of service and satisfaction.

Key Responsibilities:

Provide B2B customer service support to new and existing clients
Troubleshoot and resolve customer issues in a timely manner
Check inventory and stock availability using internal systems
Handle and resolve escalated customer concerns
Support new and renewed customer contracts
Work with new and refurbished parts in a manufacturing environment

Qualifications:

Previous customer service experience (B2B preferred)
Strong problem-solving and troubleshooting skills
Ability to manage and resolve escalations professionally

Total Talent Resources and QFS does not provide any transportation resources or meals for our associates during any assignments. You are responsible for your own meals and coordinating getting to and from the job site through your own resources. Total Talent Resources and QFS verify all information contained in this statement are True and Correct to the best of our knowledge and ability.

Apply

Vacancy posted 1 day ago

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