Manager, Digital Technology Communications

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About This Role Carrier’s Digital Growth and Strategy team is looking for a communications professional to manage our internal communications efforts. Collaborating with cross-functional leaders, this individual will craft and deliver content and messaging that enables our internal team to understand and act on our strategic goals. Key Responsibilities Work with leadership to define digital communications goals and priorities. Develop an internal communications strategy that aligns to our functional strategy. Draft clear and compelling content for emails, blog posts, and other business materials. Execute communications across a variety of internal touchpoints and channels. Develop materials to educate staff on communications best practices. Develop case studies that communicate the value of our products and platforms. Create executive messaging, presentations and other communications deliverables for Carrier’s Chief Digital Officer. Measure and assess the effectiveness of communications and optimize using insights. Proactively identify opportunities to tell Carrier’s digital story internally and externally. Plan and execute livestreamed Town Hall events for the global Digital function. Develop a unified working model with global communications teammates based in our Hub locations. Manage a small team of communications professionals. Partner with corporate communications to ensure adherence to global standards. Required Qualifications Bachelor’s degree 6+ years’ experience in Communications and/or Marketing. Preferred Qualifications Collaborative team-player with the curiosity and confidence to both learn and teach. Excellent written and verbal communication skills and executive presence. Strong eye for visual design and excellent detail orientation. Proficiency with Microsoft SharePoint, Word, PowerPoint, and Excel. Proficiency using graphic design tools (e.g., Figma, Adobe Photoshop). Experience using internal email communications tools (e.g., Poppulo) Ability to clarify and simplify complex issues. Excellent project management skills, and attention to detail. #J-18808-Ljbffr Carrier