Customer Service Representative
Crown Staffing LLC
Customer Service
Customer Service Job Details
Monday - Friday 8 am - 4 pm, $18-$19.50/hr
Customer Service Requirements
• Previous Customer Service experience required
• Previous Logistics experience is preferred but not required
• Resume/Interview Required
About the Customer Service Role
As a Customer Service Rep, your responsibilities will include:
• Data Entry
• Chats: Shopify
• Order Confirmation: Confirm customer orders across multiple dedicated customer portals.
• Process Orders: Execute the complete order fulfillment process from entry to shipment preparation.
• Manage Customer Portals
• Sample Requests
• Shipment Management: Manage daily outbound shipment activities, resolving issues to ensure pickups and deliveries meet scheduled timelines.
• Freight quotes
• Freight Scheduling: Coordinate and schedule outbound ensure shipments depart on time.
• Documentation: Prepare essential shipping documents (Bills of Lading and Labels)
• Shipping Claims/Freight Charges: File claims with 3PLS
• Returns
• Review Aging shipments
• Aged Shipments/Dock Appointment
• Issue Resolution: Work directly with customers to address concerns, schedule loads, and ensure the accuracy of all necessary shipping paperwork.
• Customer Request/Disputes: Serve as the main point of contact for customer service inquiries via phone and email.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
• Refer unresolved customer grievances to designated departments for further investigation.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Why Work With Our Client
Once hired-on, employees can expect:
• Opportunities for permanent placement and career advancement
• Supportive work environment focused on teamwork and employee welfare
Why Work With Crown Staffing
- MEC Health, Vision, and Dental
- Competitive pay
- Weekly pay
- Direct deposit with pay card option
- No fees for our services and ongoing support
- Opportunities for permanent placement and career advancement
- Supportive work environment focused on teamwork and employee welfare
Walk-ins welcome!
2779 Black Road Joliet, IL 60435
View phone number on click.appcast.io
Crown Staffing is an Equal Opportunity Employer M/F/D
$50k - $54k
...Customer Service Representative II Location: Romeoville, IL Schedule: Monday–Friday, 11:00 a.m.–7:00 p.m. Salary: $50,000–$54,000 annually plus benefits and PTO Work Arrangement: 100% on-site in Romeoville during the first 90 days. After successfully completing...SuggestedFull timeTemporary workWork at officeImmediate startWork from homeMonday to Friday2 days per weekSATO America
Romeoville, IL1 day ago- ...Customer Success Representative At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture... ...solutions for our clients operating in the food industry, food service, butchery, and nutrition markets. With sustainability at...SuggestedCasual workWork at officeWeekend work
Solina
Bolingbrook, IL4 hours ago $15 - $16 per hour
...Customer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to...SuggestedStart working todayLocal areaU-Haul
Romeoville, IL4 days ago$15 - $21.37 per hour
...Client Service Representative (Part Time)We are seeking an experienced, personable "service extraordinaire" to join our team as a Client Service... ...the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The Client Service...SuggestedPart timeVCA Animal Hospitals
Bolingbrook, IL1 day ago$30.44k - $63k
...business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team. At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career...SuggestedWork at officeLocal areaTruGreen
Woodridge, IL1 day ago$5,000 per month
...Customer Service RepresentativeUnder close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Job DutiesResponds to basic customer inquires regarding products, provides quotes,...Contract workGenuine Parts Company
Woodridge, IL1 day ago$40k - $45k
...Customer Service Representative (CSR)TR Miller Heating, Cooling, Plumbing and Electrical is a fast-growing company built on trust, and integrity. We're more than a service provider – we're a team that genuinely cares about people. We are looking for a Customer Service...Monday to FridayTR Miller Heating, Cooling & Plumbing
Bolingbrook, IL1 day ago- ...in the U.S. and the industry leader in supply chain innovation. Founded in 1997 as a supplier to major food service distributors, Belmar now services customers of all sizes, supplying more than 10,000 restaurants, independent supermarkets, chain stores, schools, hospitals...Weekly payFull timeWork at officeMonday to FridayFlexible hours
Belmar Integrated Logistics, Inc.
Bolingbrook, IL1 day ago - ...We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free"...Local areaShift work
EPIC Fitness Group
Woodridge, IL4 days ago - ...business without the people behind our brand that make it – and our services – a reality. You play a critical role in contributing to a high-performing team. At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with...Work at officeLocal area
TruGreen
Woodridge, IL3 days ago - ...Customer Experience RepresentativeThe Customer Experience Representative interacts extensively with our customers to develop relationships; ensuring ultimate customer... ...school diploma or equivalent1 years in a Customer Service function or related skillCustomer centric and...Local areaWork from homeWorldwide3 days per week
Sysco
Woodridge, IL1 day ago $30.44k - $63k
...committed to quality. Employees play a critical role in contributing to a high‑performing team that delivers superior customer support and lawn care services. What’s In It for You Awesome teammates dedicated to our values, customers, lawn science, and you. Competitive...Work at office- Position Title: Customer Service Representative- West Department: Customer Service Employment Type Full Time Location: Romeoville, IL - Distribution Center Workplace Type: Hybrid Reporting To: Hybrid Customer Service Representative- West We're currently seeking a...Full timeWork experience placementMonday to Friday
$5,000 per month
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order...Contract work$18.39 - $23.58 per hour
...exciting because you are not just supporting customers; you are helping support a larger... ...who need them. As part of our Customer Service team , you are at the center of that experience... ...Service Manager, the Customer Service Representative is responsible for delivering a best-in...Hourly payWork experience placementWork at officeLocal areaRemote workFlexible hours- Customer Service Representative- West Department: Customer Service Employment Type: Full Time Location: Romeoville, IL - Distribution Center Description We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the Customer...Full timeWork experience placementMonday to Friday
- ...Customer Service Representative (CSR) The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true...Flexible hoursAfternoon shift
$18.39 - $23.58 per hour
Job Title Location Romeoville, IL, 60446, United States Base Pay $18.39 - $23.58 / Hour Job Category Customer Service Industry Manufacturing Employee Type Hourly Manage Others No Magid Glove & SafetyHourly pay$22.69 per hour
...and deliver results. Communicate Effectively and Demonstrate Customer Focus: Develop and deliver clear, multi-mode communications tailored... ...responsibility for: Processing returns from Cummins Sales and Service locations for the Chicago region, managing the disposition of...Work experience placementWork at officeRelocation package$45k - $55k
...innovate and create products that help our customers make more sustainable choices every day... .... Your Mission Manage customer service activities in accordance with company policies... ...Work closely with customer and sales representatives to assure customer satisfaction Enter...- ...overhead door and loading dock equipment service and installation company, headquartered... ...-quality service, providing excellent customer experiences, and keeping businesses... ...technicians, installation crews, sales representatives, and support staff are the best in the...Hourly payWork at officeRemote workMonday to FridayShift work
- ...In this role, you'll work closely with our Account Representatives to support existing customers, process orders and quotes, and help identify opportunities... .... Assist with additional sales and customer service responsibilities as needed. What We're Looking For...Work at office
Chicago Tube & Iron
Romeoville, IL1 hour ago - ...Summary: The Telemarketer will make phone calls to solicit sales and service. Essential Functions: The list of duties and responsibilities... ...scripts to better address the interests, needs, or concerns of customers. Answers questions from and provides information describing...
- ...seeking a Telemarketer to make outbound calls and solicit sales and service. The role involves following scripts, meeting call/appointment... ...provided to learn products and services, with use of CRM for customer info and outreach across multiple channels. A fast-paced...
$45k - $60k
..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential...Hourly payLocal areaFlexible hoursAfternoon shiftSunrun
Bolingbrook, IL7 hours ago- ...make outbound calls using prepared scripts to drive sales and service opportunities. The role requires high-volume calling (about 100... ...will work with the Sales Manager to refine scripts and address customer needs, recording details in the CRM and following up across channels...
- Retail Store Customer Service Representative Bolingbrook, IL, US Retail Store Customer Service Representative Schedules will vary and will include one or both weekend days. Full‑time hours will fall between 8:00 a.m. and 7:00 p.m. WeatherTech Direct is seeking well-qualified...Full timeNight shiftAfternoon shift
- ...send you to exciting local events, fairs, shows, and festivals where you represent our company, engage with homeowners, and help schedule free in-home consultations for our bath remodeling services. You'll be part of a high-energy team that helps generate quality leads...Local areaWeekend work
$50k
...opened my agency in 1999 after working as a State Farm claims representative, bringing more than 40 years of insurance experience into... ...be the right place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dick...For contractorsWork at officeFlexible hoursState Farm
Romeoville, IL4 days ago- ...Position Overview The Customer Service Representative (CSR) serves as a critical link between the company and its customers, delivering exceptional service and support throughout the customer experience. This role is responsible for providing accurate product and service...Full timeLocal area
ABH Manufacturing Inc.
Itasca, IL3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
- hospital customer service representative Bolingbrook, IL
- customer service officer Bolingbrook, IL
- benefit customer service representative Bolingbrook, IL
- customer service consultant Bolingbrook, IL
- customer service representative (remote from home) Bolingbrook, IL
- customer service operator Bolingbrook, IL
- customer success associate Bolingbrook, IL
- client service specialist Bolingbrook, IL
- customer relations specialist Bolingbrook, IL
- career services representative Bolingbrook, IL