Sales Associate

Sales Associate

The Sales Associate is a position that effectively and professionally interacts and builds relationships with our customers.

To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our "Living Brand" by building relationships with our customers.

• Must be at least 21 years of age.
• Must pass all competency tests.
• Must have at least a High School diploma or equivalent.
• Reliable transportation
• Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.

Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations

Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures

Effectively operates and maintains approved store equipment

Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, proper merchandising, safety audits, and proper use of the daily and weekly shift duties lists

Assists store manager with recruiting quality applicants

Ensures store security and safety for all customers and employees. Promptly reports any incident

Assists Store Manager by maximizing sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and display

Execute merchandising plans utilizing proper merchandizing techniques to ensure products are effectively displayed and promoted in-store.

Other duties as assigned

Situational Awareness

Strong customer orientation

Time management, multitasking, productivity, and a sense of urgency

Excellent interpersonal and highly effective communication skills

Commitment to company mission and values

Basic mathematical & computer proficiency

Constructively deals with conflict

Adaptability, flexibility, and receptive to change

Problem analysis and resolution at functional and strategic level

Effective decision making based on sound judgment and reasoning

Ability to read, write, and understand English

2-4 year college degree

Previous retail experience

No direct reports

While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, mop, sweep, change garbage, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.