Field Technician

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com. Join an amazing team of telecommunication professionals. Bluebird is a dynamic growing company in need of a Field Technician to be a part of a collaborative team. This is a full-time, benefit eligible position. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Responsibilities Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight. Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers, including structured wiring, NID installation, and the addition of pluggable cards and jumpers at Bluebird Fiber locations. Provide proper documentation of BBF’s network (Site Audits and Inventory Databases). Provide installation, test, and acceptance for nodes and collocations into BBF’s network. Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network. Provide emergency restoration support for BBF’s network equipment. Maintain BBF colocation facilities and report any observations of damage or violations. Provide 24x7 network coverage, including trouble tickets and alarm monitoring at a Tier I level. Adhere to the rotational on-call schedule to monitor, support, and dispatch as required. Qualifications Education and Experience: Minimum of 1 year in telecommunications or equivalent technical training College or technical degree or equivalent, preferred Private line broadband installation and maintenance DS3/DS1 installation and maintenance SONET/DWDM installation and maintenance IP/MPLS fundamentals Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet) Skills and Abilities: Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required. Hours to be worked are determined by job requirements Valid state driver license with clean driving record Self-motivated and the ability to make sound decisions with minimal supervision Strong PC skills Strong oral and written communications skills Multi-task and maintain composure in a demanding work environment Telecommunications equipment installation, preferred Cisco or Alcatel Lucent IP Certifications, preferred VOIP Switching and maintenance, preferred Fiber optics splicing and maintenance, preferred SS7/STP support, preferred Bluebird is an equal opportunity employer. #J-18808-Ljbffr