Optometric Front Desk / Assistant

Job Description

Job Description

Job Title: Optometric Front Desk / Assistant 

Company: Anne E. Stevenson O.D. Location: 6510 Abrams Rd. Ste. 500, Dallas, TX 75231 (Lake Highlands)

Job Type: Full-Time, In-Person 

Compensation: $15.00 - $18.00 / hr (Commensurate with experience) 

Schedule: Monday – Friday, 9:00 AM – 5:30 PM (No nights or weekends!)

About Us

Welcome to the practice of Dr. Anne E. Stevenson! We are a well-established, small private optometry practice that has been proudly serving the Lake Highlands community for over 25 years. With a strong emphasis on family eye care, our philosophy is simple: our patients should never feel rushed, and their questions are always welcomed.

We pride ourselves on providing individualized treatment alongside friendly, highly efficient service. If you are looking for a warm, community-focused work environment where patient care comes first and you can enjoy a fantastic work-life balance (no weekends!), we would love to meet you.

The Role

We are looking for a reliable, highly organized, and personable Full-Time Front Desk / Optometric Assistant to be the welcoming face of our practice. You will be the first point of contact for our amazing patients, ensuring their visit starts and ends on a positive note. Because we are a small private practice, this is a hands-on, dynamic role where your communication skills and compassionate patient care will truly shine.

What You’ll Be Doing:

• First Impressions: Greet patients with a warm, friendly demeanor, check them in, and make them feel at home in our office.
• Patient Communication: Answer phone calls, schedule appointments, and cheerfully answer patient questions.
• Administration & Tech: Utilize office computer systems to manage patient records, process intake forms, and verify insurance benefits (both medical and vision plans like VSP, Eyemed, BCBS, Medicare, etc.).
• Optometric Assistance: Assist Dr. Stevenson and the team with preliminary testing and patient flow to ensure the clinic runs smoothly and efficiently.
• Office Flow: Maintain a clean, organized front desk and reception area.

What We’re Looking For:

• Experience: Previous experience in a medical or optometric front office is highly preferred, but we are willing to train the right person with exceptional administrative skills!
• Tech-Savvy: Strong computer skills are a must for navigating our scheduling and patient management software.
• Communication Pro: Excellent telephone etiquette and interpersonal skills. You should love talking to people!
• Reliable & Punctual: As a small team, we rely heavily on each other. Dependability is absolutely paramount.
• Patient-Centric: A genuine passion for helping people and providing top-tier patient care.

Why Join Us?

• Great Schedule: Enjoy a healthy work-life balance with standard Monday-Friday business hours (9:00 AM to 5:30 PM) and completely free weekends!
• Meaningful Work: Become an integral part of a beloved local practice that truly cares about its patients and staff.
• Competitive Pay: $15 to $18 per hour, based on your experience.

How to Apply:

If you are a reliable professional with a heart for patient care, we want to hear from you!