Senior Account Manager

Client Service ExecutiveAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.At Gallagher, we're looking for an experienced Client Service Executive to join our Commercial team. In this Executive level role, you'll oversee a significant book of business, collaborate with clients and colleagues, and deliver tailored insurance solutions. You'll play a key role in building strong relationships, mentoring team members, and driving business growth. This is your opportunity to lead with impact and shape the future of client service at Gallagher.How you'll make an impact:Manage and service a book of business valued at $1MM+ in revenue, ensuring client satisfaction and retention.Collaborate with designated Producers to make proactive strategic and tailored recommendations while overseeing the renewal process.Secure existing business and drive the sale of additional services and lines of coverage.Build and maintain strong relationships with client and carrier partners, ensuring trust and long-term partnerships.Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.Conduct regular audits to ensure compliance with regulations and maintain high service standards.Oversee the accuracy and management of client and policy data using Gallagher's systems.Use Gallagher's technology to enhance productivity, streamline processes, and deliver quality results.Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.About you:Bachelor's degree with 5+ years client service and/or claims management experience OR – High School degree/GED with 10+ years client service and/or claims management experienceA Property and Casualty Insurance License.Experience managing a book of business valued at $1MM+ in revenue.A collaborative mindset to work with teams across Gallagher.Adaptability and resilience in managing shifting priorities.A desire to build relationships and deliver results.Compensation and benefits:At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.Competitive compensationComprehensive benefits programs designed to support your well-beingCareer development opportunities and ongoing learningA collaborative, people-first culture with accessible leadershipThe opportunity to do meaningful work with global reach and local impactAt Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)