Business Systems Analyst II

About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description We are seeking a high-performing Business Systems Analyst (BSA) with a strong focus on AI and automation initiatives. This role is ideal for a professional who thrives in ambiguity, enjoys solving complex business problems, and can turn data and insights into action. The BSA will lead discovery, shape solutions, support execution, and clearly communicate value and outcomes to senior leaders. This role partners closely with business, technology and analytics teams to deliver scalable, high-impact AI and automation solutions that improve efficiency, reduce risk, and enhance client and associate experiences. Key Responsibilities AI & Automation Discovery Lead structured discovery efforts to identify AI and automation opportunities across business processes. Partner with business stakeholders to understand pain points, inefficiencies, risk areas, and growth opportunities. Translate business problems into clear problem statements, hypotheses, and solution concepts. Evaluate feasibility across data availability, technology readiness, risk, and scalability. Business Analysis & Solution Delivery Lead detailed business analysis activities, including requirements elicitation, current-state assessments, process mapping, gap analysis, and future-state design. Develop comprehensive business and functional requirements, user stories, acceptance criteria, and supporting documentation to enable successful solution delivery. Own testing activities, including test strategy, test case development, UAT coordination, defect management, and solution validation. Partner with business and technology stakeholders to ensure solutions align to business objectives, operational needs, and regulatory requirements. Support end-to-end delivery from discovery through implementation, including change readiness, go-live support, and outcome measurement. Data Analytics & Storytelling Analyze data to size opportunities, quantify benefits, and support prioritization decisions. Develop insights using structured analysis, dashboards, and exploratory data techniques. Translate complex data and technical concepts into clear, executive-level narratives. Build compelling stories that connect insights to business outcomes and strategic priorities. Senior Leader Engagement Present recommendations, trade-offs, and outcomes with clarity and confidence. Influence without authority and navigate ambiguity using structured thinking and strong communication. Serve as a trusted advisor on AI, automation, and process optimization initiatives. Required Qualifications Education: Associate degree or equivalent. Experience: 3-5 years of experience as a Business Systems Analyst, Business Analyst, or similar role. *Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience. Demonstrated experience leading discovery and solutioning for complex, cross-functional initiatives. Strong analytical skills with the ability to evaluate opportunities using data and insights. Experience working directly with senior leaders and executive stakeholders. Excellent written, verbal, and presentation communication skills. Preferred Qualifications Education: Bachelor’s degree in business, Technology, Analytics, or a related field. Experience delivering AI, intelligent automation, or workflow automation solutions. Experience translating business needs into technical designs and requirements. Financial services, operations, or regulated industry experience. In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). Base Pay Salary The estimated base salary for this role is $66,700 - $91,700/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Business Support & Operations Line of Business CLEAR Clearing Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you. Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth. Explore opportunities within each business and region below. Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers #J-18808-Ljbffr