Personal Banker

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's Retail organization, you will be based in Corona, CA. Bilingual Spanish preferred. Job Profile PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. The role requires onsite presence and involves supporting branch daily operations. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Acquire and deepen the branch customer base through proactive sales and service activities; manage the customer experience by identifying opportunities to improve the customer's financial wellbeing. Drive proactive sales conversations through internal and outbound interactions, including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement. Create customer loyalty and grow customer share of wallet through differentiated customer experiences and lobby engagement activities. Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty. Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits, and ensuring branch daily operations are completed efficiently and accurately. Employee Expectations Customer Focused – knowledgeable of PNC values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Managing Risk – assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs. Work Experience Typical experience includes at least 3+ years in a relevant role; an associate’s degree or equivalent, plus related product knowledge, is preferred. Comparable combinations of education, certification, and experience (including military service) may be considered. Education No Degree. Certifications No Required Certification(s). Licenses Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $45,375.00 – $75,625.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based on company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match; pension and stock purchase plans; dependent care reimbursement; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days each year, depending on career level and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday". All information will be kept confidential and used only to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act, and/or FINRA requirements prohibiting hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in its hiring practices. #J-18808-Ljbffr