Front Desk Host/ess

Ritual House

Job Description

Morning Front Desk Host/ess

JOB POSITION DESCRIPTION:

We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's
needs during their visit. Our front desk host/ess needs to be friendly and personable. Front desk
host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any
guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant.

RESPONSIBILITIES:

Greet and interact with guests in a warm, friendly and professional manner
Provide exceptional service by listening, communicating and responding to guest’s needs
Use computer system to check in/ out guests and make reservations for guests
Be able to answer phone calls, and execute all front desk operations
Know all safety, security and emergency procedures
Communicate guest information to food servers, server assistants and bartenders

QUALIFICATIONS:

History as a front desk or related hospitality experience
High School Diploma/ GED
1+ years’ customer service experience required
Familiarity with computer or restaurant software (training will be provided)
Ability to communicate in person and on the phone
Organized and detail-oriented
Ability to work in fast-paced environments
Customer service experience

BENEFITS:

growth opportunities available

Apply

Vacancy posted 6 days ago

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