Customer Contact QA Auditor - Mortgage Servicing
TEKsystems
TEKsystems in Englewood, CO is seeking a Customer Contact Quality Evaluator to monitor calls and emails, ensuring adherence to policies, regulations, and service standards. This onsite role requires strong attention to detail, proactive coaching, and accurate documentation of interactions. You will partner with leadership and frontline agents to identify coaching opportunities, report trends, and support continuous improvement across the contact center, delivering high-quality customer #J-18808-Ljbffr TEKsystems
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Contact QA Auditor - Mortgage Servicing in Englewood, CO vacancy
$55k - $65k
...an experienced individual to lead their Contact Center Team in Englewood, CO. This role involves providing exceptional customer service, monitoring team performance, and resolving... ...in a Contact Center and a background in mortgage servicing. A competitive salary of $55-65...CustomerMortgage$24.04 - $26.44 per hour
...Customer Contact Quality Evaluator (QA Auditor) Location: Englewood, CO (Onsite – 5 days/week) Industry: Financial Services / Mortgage Servicing Schedule: Monday–Friday, 8:00 AM – 5:00 PM About the Opportunity Join a growing financial services organization...CustomerMortgagePermanent employmentContract workTemporary workWork at officeMonday to FridayWeekend workAfternoon shift- ...expert financial-service ambassadors. You’re... ...Quality Assurance Contacts: All levels of credit... ...and external auditors, and vendors. QUALIFICATIONS... ..., presentation, customer service and... ...technology. Assist with QA for Insurance... ...include QA review of mortgages acquired through...CustomerMortgageFull timePart timeLocal areaFlexible hours
Bellco
Greenwood Village, CO1 day ago $55k - $65k
Cornerstone Capital is looking for a dedicated individual to enhance customer service and lead a team in mortgage loan servicing. The ideal candidate possesses a High School Diploma and at least 2 years of supervisory experience in mortgage servicing. Responsibilities...CustomerMortgage- Cornerstone Servicing, a division of Cornerstone Capital Bank, is seeking a Digital Communications... ...CO team. This role provides world-class customer care across digital channels and ensures... ...Diploma or GED, at least 2 years in mortgage servicing and customer service, 1 year...CustomerMortgage
$55k - $65k
Cornerstone Servicing in Englewood, CO is seeking a dedicated individual for a mortgage servicing role. The successful candidate will have 2+ years in mortgage servicing... ...include ensuring high-quality customer care, team development, and problem resolution...CustomerMortgage$22 - $25 per hour
Cornerstone Servicing, a division of Cornerstone Capital Bank, is seeking a Digital Communications Specialist to deliver world‑class customer care via digital channels. The role is onsite in Englewood, CO and potentially Houston, TX, with compensation of $22-25 per hour...CustomerMortgageHourly pay$20 - $25 per hour
A leading mortgage servicing company in Englewood, CO is seeking a Customer Care Representative to support customer needs with a focus on service and satisfaction. Ideal candidates will have 2+ years of call center experience and strong organizational skills. This role...CustomerMortgageHourly pay- ...Outline ways to enhance the member/customer experience through improved... ...and technology. Assist with QA for Insurance Ratings, PMI, MERS... ...QA of correspondent channel mortgages. Review custom reports for accuracy... ..., presentation, customer service and interpersonal skills. Detail...CustomerMortgageWork at officeFlexible hours
Bellco Credit Union
Greenwood Village, CO2 days ago $25 per hour
...We do what it takes to help customers achieve their financial goals... ...the fastest-growing national mortgage lenders because we don't follow... ...customers' first point of contact, responsible for answering high... ...customer support or as a client service representative (e.g., call...CustomerMortgagePart timeCasual workFlexible hours- ...hiring a Member Advocate to deliver outstanding service and tailored financial solutions. You will open... ...coordinate with other teams to ensure the best customer outcomes. The role covers deposits, consumer and mortgage loans, and money management guidance. Strong communication...CustomerMortgage
- Ent Credit Union is seeking a Mortgage Loan Servicing Representative in Colorado to provide exceptional member service for first mortgage loans... ...Successful applicants will have a high school diploma and customer service experience, preferably in financial services. The role...CustomerMortgage
$115k - $130k
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Englewood, CO4 days ago$20 - $25 per hour
...Cornerstone Servicing, a division of Cornerstone Capital Bank, is a mortgage servicer with a reputation for strong customer satisfaction and employee retention. Who we are looking for... ...to welcome new customers along with contacting those with 30-60 day past due accounts...CustomerMortgageWork at officeCornerstone Servicing
Englewood, CO1 day ago$55k - $65k
Who we are Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness... ...Minimum 2+ years of leading a Contact Center Team(s) Minimum 2+...CustomerMortgage- ...of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We... ...process and client management Key Responsibilities Contact potential clients to expand their own customer...CustomerMortgage
$24.5 - $26 per hour
...home! The Default FHA Claims QA Analyst II will work under... ...responsible for reviewing FHA mortgage insurance claims for accuracy... ...Understanding of the default servicing process, to include Foreclosure... ..., delivering exceptional customer care and programs that support...CustomerMortgageRemote workWork from homeCarrington
Denver, CO2 days ago$36k
...Licensed Customer Service Representative Compensation: $36K base pay plus bonus with total compensation up to $115K + per year At American... ...more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's...CustomerMortgageCasual workShift workWeekend workAmerican Financing
Aurora, CO1 day ago$17 - $28.96 per hour
...where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your... ...with specialists across insurance, mortgage, and other teams to provide... ...interview and hiring process. Please contact ****@*****.***...CustomerMortgageHourly payImmediate startAssociated Banc-Corp
Glendale, CO3 days ago$20 - $25 per hour
...Customer Care Representative Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction... ...welcome new customers along with contacting those with 30-60 day past due accounts...CustomerMortgageTemporary workWork at office$55k - $152.38k
...best experience for our customers. We work together each... ...Experience testing APIs/services and validating data... ...Process Improvements, QA Automation, Release Management... ...process, please contact us via email at AccommodationRequest... ...Fair Enforcement for Mortgage Licensing Act of 2008 (...CustomerMortgageFull timeTemporary workPart timeWork experience placementWork at office$77k - $157.3k
...best experience for our customers. We work together each... ...As a Quality Assurance (QA) Manager within PNC's... ...Be the primary point of contact for quality engineering... ...Management, Products and Services, Software Development... ...and Fair Enforcement for Mortgage Licensing Act of 2008 (...CustomerMortgageFull timeTemporary workPart timeWork experience placementWork at officeShift work- ...background in Home Warranty, Real Estate, Mortgage, or Title , this is your opportunity to... ...a lucrative career with a leading home services company. If you have an existing book of... ...industry events. Deliver outstanding customer service before, during, and after enrollment...CustomerMortgageWork at officeLocal areaImmediate start
$70k - $90k
Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best‑in‑class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness... .... Act as a primary point of contact for investor inquiries, audits,...CustomerMortgageWork experience placementWork at office$70k - $100k
...families through the 5-star mortgage loan process. You’ll assist borrowers... ...Serve as the primary contact and liaison between clients,... ...Follow up and respond to customer and in-house inquiries on transactions... ...to provide superior customer service Qualifications: Highly...CustomerMortgageThe Lending Collective
Englewood, CO19 days ago$36k
...Licensed Customer Service Representative - Hawaii Seeking Hawaii based Licensed Customer Service Rep! Compensation: $36K base pay plus... ...become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo. See what it's...CustomerMortgageCasual work$40k - $158.13k
...best experience for our customers. We work together each... ...Management, Quality Assurance (QA), Quality Compliance,... ...(including military service) may be considered.... ...application process, please contact us via email at... ...and Fair Enforcement for Mortgage Licensing Act of 2008 (...CustomerMortgageFull timeTemporary workPart timeWork experience placementWork at office$63.25k - $152.38k
...best experience for our customers. We work together each... ...architectures, including service decomposition, inter-... ...specific deployments (DEV, QA, UAT, PROD). • Solid... ...process, please contact us via email at AccommodationRequest... ...Fair Enforcement for Mortgage Licensing Act of 2008 (...CustomerMortgageFull timeContract workTemporary workPart timeWork experience placementWork at office$90k - $110k
Who we are Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness... ...Design and implement custom contact strategies based on customer...CustomerMortgageWork experience placementWork at officeRemote work$7.25 - $12.02 per hour
...Guild Mortgage Company Closing loans and opening doors since 1960.... ...affordable home financing for our customers, utilizing the best terms... ...level of professionalism and service unsurpassed in the lending industry... ...to processing. The officer contacts borrowers to collect...CustomerMortgageHourly payMinimum wageWork at officeLocal areaMonday to FridayGuild Mortgage
Greenwood Village, CO1 day ago
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