Member Services Coordinator
Cottingham & Butler
Job Description
Job Description
Member Service Coordinator
Location: Dubuque, IA (hybrid).
What Our Member Service Coordinators Do and Why It's Important:
Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions.
In addition, Member Service Coordinators support participants throughout their company's wellness program by answering questions and assisting with a variety of program-related needs.
We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as receptionist, scheduler, insurance verification, or within a medical environment, as well as those with strong customer service skills who are looking to make a meaningful impact.
Schedule:
The standard work week for this position will be Monday through Friday, 8-5pm.
Full-Time Benefits - Most benefits start day 1
- Medical, Dental, Vision Insurance
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1-year waiting period)
- PTO/Paid Holidays
- Company-paid ST and LT Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company-paid Term Life/Accidental Death Insurance
About Cottingham and Butler's Health and Wellness Division
Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.
Want to learn more? Follow us on | LinkedIn | Facebook
Vacancy posted 26 days ago
Similar jobs that could be interesting for youBased on the Member Services Coordinator in Dubuque, IA vacancy
- Job Summary The Resident Services Coordinator (RSC) serves as a point of contact for residents and employees in the healthcare and... ...risks * Continuous interaction with residents and family members under stress * Position is considered safety-sensitive...SuggestedLocal areaImmediate startFlexible hours
Milestone Senior Living EAU Claire
Asbury, IA1 day ago - ...Description Job Description Clarke University invites applications for the 10-month, 30 hour per week position of Accessibility Services Coordinator. The Accessibility Services Coordinator is responsible for coordinating appropriate academic and other accommodations for...SuggestedWork experience placementImmediate start10 hours per week
Clarke University
Dubuque, IA6 days ago - ...Bell - JFK in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding... .... Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests,...SuggestedFull timePart timeCurrently hiringImmediate startShift work
Taco Bell - JFK
Dubuque, IA3 days ago $16 - $18 per hour
...flavorful products with fast - friendly service while guiding each associate on their Career... ...include making sure Team Members complete all assigned duties and serve safe... ...and Team Management: 2. - Supervise and coordinate the activities of restaurant crew members...SuggestedFull timeImmediate startShift workAfternoon shiftTaco Bell - JFK
Dubuque, IAmore than 2 months ago- ...State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Taco Bell - JFK. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You...SuggestedFull timePart timeLocal areaImmediate start
Taco Bell - JFK
Dubuque, IA3 days ago $90k - $150k
...commission-based sales team, running daily sales meetings, monitoring close rates and average ticket performance, and holding team members accountable to both revenue goals and customer experience standards.Operationally, you will manage day-to-day store and warehouse functions...Relocation package- ...State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Taco Bell - JFK. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You...Full timePart timeLocal areaImmediate start
Taco Bell - JFK
Dubuque, IAmore than 2 months ago - ...are seeking an experienced and dynamic Manager of Cardiovascular Services to lead and oversee our cardiovascular service lines, including... ...several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options...Daily paidFull timeTemporary workMonday to FridayShift work
- ...Office, Housekeeping, Engineering, and Guest Services — for both the Hilton Garden Inn and... ..., ADR, and occupancy performance in coordination with revenue management and sales leadership... ..., and culinary excellence. As a member of our team, you'll be at the forefront...Full timeLocal areaShift work
Access Dubuque
Dubuque, IA3 days ago - ...seeking people with a passion for customer service, a willingness to learn, and a... ...you'll need to be able to: Lead and coordinate a team, maintaining high standards and a... ...inventory, and pricing Guide and direct team members clearly and provide basic direction with...Hourly payShift work
Hy-Vee Food Stores
Dubuque, IA1 day ago $20.15 - $21.15 per hour
Job Description – Overview We are currently looking to fill a full‑time Department Manager position in our store. Store hours are Monday through Saturday, 9 AM to 8 PM and we are CLOSED ON SUNDAY. Responsibilities Ordering Stocking Merchandise presentation Straightening...Hourly payFull timeFlexible hoursAfternoon shiftHobby Lobby
Dubuque, IA1 day ago- ...technology. We're looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you'll... ...performance and accuracy goals. Lead, coach, and develop team members through training, feedback, and recognition. Oversee hiring,...
Cottingham & Butler
Dubuque, IAmore than 2 months ago - ...Hy-Vee, Inc. is seeking a Service Manager in Dubuque, Iowa. This role involves providing excellent customer service and managing employee activities within the Grocery department. Candidates should have at least a high school diploma and two years of related experience...
Hy-Vee
Dubuque, IA5 days ago - ...leading global provider of digital business services. We partner with the world's most... ...benefits to you and your family. Eligible team members can take advantage of our comprehensive... ..., Patient Support Program, Care Coordination, or Case Management operations HIPAA...Ongoing contractMonday to FridayFlexible hours
Teleperformance USA
Dubuque, IA3 days ago - ...collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality... ...for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA. For the past decade,...Full time
Sisco
Dubuque, IA1 day ago $80k - $120k
...efficiently Recruiting, training and managing staff members, including therapists, counselors, and administrative staff Planning, coordinating, and supervising the delivery of quality patient care and services Ensuring compliance with healthcare regulations,...Full timeWork experience placementLocal areaOPERATION EMPOWER
Dubuque, IA22 days ago- ...Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties... ..., train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great...Full timeTemporary workLocal areaFlexible hoursShift work
- ...—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.What You’ll Do:As a key member of our Dubuque sales team, you’ll take full ownership of building and managing a book of business. You’ll focus on bringing in new...Full timeWork at officeLocal area
$24 per hour
...and close department as needed. Supervise and check out staff members. Verify and balance all employee paperwork. Instruct and assist... ...communication skills. Good written communication skills. Good customer service skills. Ability to motivate others. Completion of State...Hourly payFull timeShift workDubuque Racing Association
Dubuque, IA5 days ago- ...organization. This role serves as a key partner to leadership and provides oversight across operational functions to ensure exceptional service, operational excellence, employee engagement, and business performance. The ideal candidate is a collaborative, results-driven...
Cottingham & Butler
Dubuque, IA18 days ago $100k - $120k
Warren Buffet and Charlie Munger. Walt Disney and Roy Disney. Steve Jobs and Steve Wozniak. What do these dynamic duos have in common? They’re all Visionary (CEO) & Integrator (Director of Operations) partnerships. 1-800 T-Shirts.com is looking for a motivated, focused...Team Architects
Dubuque, IA4 days ago$85k - $125k
We are a local full service CPA with several locations across Iowa and have been in business for over 50 years. We are here to help make... ...seamless services delivery and provide support to senior team members as requiredProcess Improvement: Continuously identify...Work at officeLocal area$47k - $52k
...make; for both customers and fellow team members. Core Responsibilities:... ...Leads by example. Ensures steps of service and service standards are being met.... ...duties are complete. Supervises and coordinates activities of bartending staff engaged in...Shift workBarrel House
Dubuque, IA2 days ago- ...Project Manager is responsible for planning, coordinating, and executing capital improvement... ...Support utility management efforts, including service coordination, rebates, credits, and... ...WI and Jefferson, WI. Theisen's is a member of Mid-States Distributing, a buying group...Full timeTemporary workPart timeFor contractorsWork at officeLocal areaFlexible hours
Access Dubuque
Dubuque, IA3 days ago - ...balance support Paternity and maternity leave Adoption reimbursement assistance Paid time for the care of a family member (after 1 year of service) Career Advancement for Restaurant Managers and General Managers ~ Over 870 restaurants located across the U....Weekly payTemporary workLocal areaImmediate startFlexible hours
Olive Garden
Dubuque, IA5 days ago - ...capital expense projects. Directs the scheduling, planning and coordination of major equipment installations. Oversees maintenance... ...morale, productivity, and continued improvement. Participates as a member of the team. Participates in the ongoing development, communication...For contractorsWork at office
Simmons Pet Food
Dubuque, IA1 day ago - ...each other. Job Description: The General Manager will plan, organize, direct, and coordinate the workers and resources for the efficient, well-prepared, and profitable service of food and beverages. Core Competencies: Partnerships Growth mindset Results...Work experience placementLocal area
- ...maintenance or repair of the community. Train maintenance team members or vendors regarding our standard operating procedures.... ...projects. Participate in budget preparation and administration, coordinating purchasing and documentation, and monitoring departmental...
Career Strategies
Asbury, IA4 days ago - ...is seeking a Transportation Manager to oversee on-site logistics, supervise field teams, ensure safety and budget adherence, and coordinate with clients. The Field Manager will monitor project progress, resolve issues, and ensure compliance with company policies and regulatory...
Waypoint-Detailed-Delivery-2
Dubuque, IA2 days ago - ...Dubuque, IA. At TRICOR, Account Managers play a critical role in servicing and supporting our business clients. This role combines client... ..., integrity, excellence, and service. We are seeking team members who thrive in a client-facing environment, value continuous learning...Bi-weekly payFull timeMonday to FridayFlexible hours
TRICOR Insurance
Dubuque, IA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Services Coordinator. Be the first to apply!
