Recreation Attendant

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Job Summary

Andaz Miami Beach Resort & Spa is looking for Recreation Attendants who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive Recreation Attendants are all beneficial but not required. The Recreation Attendants. In this role, you will be required to welcome and attend to our guests, enforce safety rules, and manage pool equipment and facilities, among other duties.

To be a successful pool attendant, you will need to have excellent customer service skills, be highly organized, and have a good knowledge of swimming pool equipment and maintenance. A skilled pool attendant should be friendly, physically fit, and able to assist swimmers in danger when necessary.

Duties & Functions

· Set up umbrellas, loungers, and pool furniture; ensure the pool and facilities are clean and safe.

· Welcome guests, provide towels, refreshments, and attend to their requests, ensuring their comfort and safety.

· Clear used towels, glasses, and trash, while monitoring guest activity and enforcing safety protocols.

· Report damages or incidents to the supervisor and manage pool cleaning schedules and inspections.

· Uphold company policies, including safety, sanitation, and attendance guidelines.

· Work as part of a team, maintaining a positive, friendly, and professional attitude at all times.

· Provide exceptional food and beverage service, listen to guests’ needs, and respond promptly.

· Ensure the proper handling of wine and alcohol and follow all safety procedures.

· Perform opening and closing duties, including side work and station setup, and participate in training sessions.