CCTV/Store Detective - Retail

Retail Store Detective

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations! We're hiring a reliable, experienced Retail Store Detective! The persons in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures. All positions require the ability to work retail store business hours. Regular attendance is expected, and schedules will be offered based on the business needs and availability.

Responsibilities:

• Alertly monitor CCTV cameras focused on protecting employees, assets, and brands. This position can remotely or directly support the prevention and apprehension of external and internal theft following company policies.
• Remain calm and communicate with on-site assets protection security, law enforcement, and store leadership, while professionally documenting and escalating incidents.
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules
• Enforce rules, regulations, policies, and procedures, and respond to emergencies requiring security assistance
• Write detailed narrative reports and maintain daily activity reports (DARs), including investigating and preparing reports on incidents
• Assist customers, employees, and visitors in a courteous and professional manner
• Monitor for irregular or unusual activity
• Secure facility and designated areas
• Enforce facility and company policies and procedures

Qualifications:

• Knowledge of the use of CCTV security systems and radio communications
• Previous retail loss prevention/asset protection, CCTV monitoring, security, customer service, or criminal justice experience is required
• Must possess high integrity, trust, accountability, and work ethic
• Effective oral and written communication skills
• High school diploma or GED equivalent
• Must have reliable transportation
• Ability to stand, sit, and/or walk for long periods
• Must be able to walk/run flights of stairs daily.
• Ability to think clearly during crisis or high-stress periods

Certification Requirements

• SORA Certification

Education Requirements

• High School Diploma

Additional Information / Benefits

• 401K/403b Plan
• Dental Insurance
• Vision Insurance
• Benefits offering vary based on contract/role
• Medical Insurance

The following screenings are required:

• Criminal Background Check
• Drug Screen

The following shifts are available:

• Day shift
• Night shift
• Weekend shift