Import Manager

Job Description

Customs Brokerage Manager | Fife, WA (Hybrid)

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Lead a High-Performing Customs Brokerage Team with a Global Logistics Leader

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Global transportation leader seeking experienced Customs Brokerage Manager to oversee daily brokerage operations, lead and develop a team of customs professionals, and drive process excellence in a fast-paced logistics environment.

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Location: Fife, WA

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Schedule: Hybrid (Mon-Thu onsite, Fri remote)

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Competitive Salary Plus Bonus!$$$

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What We're Looking For

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✔ 5+ years of Customs Brokerage import experience

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✔ 3+ years of leadership experience within a Customs Brokerage environment

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✔ Customs Broker License (CHB) or Certified Customs Specialist (CCS) required

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✔ Strong knowledge of import regulations, customs procedures, and brokerage operations

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✔ Advanced Excel skills including Pivot Tables and VLOOKUPs

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✔ Proven ability to lead teams, improve processes, and deliver results

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What You'll Do

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✅ Lead, coach, and develop Customs Brokerage team members

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✅ Oversee import clearance operations and customer service activities

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✅ Ensure compliance, billing accuracy, and operational efficiency

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✅ Manage workload distribution, training, and performance reviews

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✅ Resolve operational issues while maintaining exceptional customer relationships

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✅ Partner with leadership to improve processes and drive continuous improvement

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Excellent Benefits:

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• Comprehensive Medical, Dental & Vision Coverage

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• 401(k) with Company Match

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• Company-Paid Life & Disability Insurance

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• PTO and Paid Holidays

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• Wellness Programs & Employee Assistance Resources

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• Opportunity to make an impact with a global logistics and supply chain organization

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If you're a licensed Customs Broker or CCS-certified leader ready to take ownership of a growing brokerage operation, we'd love to connect!