Import Manager

Job Description

Customs Brokerage Manager | Fife, WA (Hybrid)

Lead a High-Performing Customs Brokerage Team with a Global Logistics Leader

Global transportation leader seeking experienced Customs Brokerage Manager to oversee daily brokerage operations, lead and develop a team of customs professionals, and drive process excellence in a fast-paced logistics environment.

Location: Fife, WA

Schedule: Hybrid (Mon-Thu onsite, Fri remote)

Competitive Salary Plus Bonus!$$$

What We're Looking For

✔ 5+ years of Customs Brokerage import experience

✔ 3+ years of leadership experience within a Customs Brokerage environment

✔ Customs Broker License (CHB) or Certified Customs Specialist (CCS) required

✔ Strong knowledge of import regulations, customs procedures, and brokerage operations

✔ Advanced Excel skills including Pivot Tables and VLOOKUPs

✔ Proven ability to lead teams, improve processes, and deliver results

What You'll Do

✅ Lead, coach, and develop Customs Brokerage team members

✅ Oversee import clearance operations and customer service activities

✅ Ensure compliance, billing accuracy, and operational efficiency

✅ Manage workload distribution, training, and performance reviews

✅ Resolve operational issues while maintaining exceptional customer relationships

✅ Partner with leadership to improve processes and drive continuous improvement

Excellent Benefits:

• Comprehensive Medical, Dental & Vision Coverage

• 401(k) with Company Match

• Company-Paid Life & Disability Insurance

• PTO and Paid Holidays

• Wellness Programs & Employee Assistance Resources

• Opportunity to make an impact with a global logistics and supply chain organization

If you're a licensed Customs Broker or CCS-certified leader ready to take ownership of a growing brokerage operation, we'd love to connect!