Benefit Specialist

Benefit Specialist (2 Openings)

Our client administers retirement, insurance, and benefit programs for over 600,000 Wisconsin state and local government employees and retirees.

We are seeking detail-oriented and adaptable Benefit Specialists to support benefit administration and modernization initiatives. This role involves working with sensitive member data, interpreting complex benefit programs, and delivering clear, accurate information to a variety of audiences.

This position will initially focus on data research, validation, and remediation efforts tied to system modernization projects, with additional responsibilities supporting day-to-day benefit operations.

Hybrid schedule: minimum 2 days onsite per week. Remaining days remote based on workload and business needs. Must be a current Wisconsin resident.

• Research, analyze, and update complex member benefit data
• Support data conversion and remediation for system modernization efforts
• Interpret and apply benefit program rules, policies, and regulations
• Communicate complex information clearly via phone, email, and written correspondence
• Process benefit transactions (Health, Life, Vision, Dental, Medicare, etc.) as needed
• Collaborate cross-functionally with internal teams
• Maintain confidentiality and accuracy when handling sensitive information

• Strong attention to detail and accuracy
• Ability to analyze large data sets and resolve discrepancies
• Critical thinking and problem-solving skills
• Ability to learn complex systems, policies, and processes quickly
• Strong written and verbal communication skills
• Experience working in collaborative, team-based environments
• Ability to manage multiple priorities and deadlines
• Customer service experience
• Ability to handle confidential information appropriately

• Experience interpreting policies, statutes, or regulatory guidelines
• Strong math and analytical skills
• Experience with benefits administration or data-heavy roles
• Comfortable working in a fast-paced, evolving environment

We're looking for motivated, reliable professionals who are eager to learn and contribute. The ideal candidate thrives in a dynamic environment, is flexible in supporting varying operational needs, and is committed to delivering high-quality work.

Benefits through SSO

At SSO, we invest in your health, financial security, and professional growth.

Benefits include:

• Medical, vision, and dental insurance
• 401(k) with discretionary employer match
• Paid time off and holidays
• Flexible spending accounts
• Additional employee perks

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.